Lifecycle Operations Technical Manager

Job Title:
Lifecycle Operations Technical Manager

Duration: 6+ months.

Location:
Remote

Duties:

• Contribute to the design and implementation of lifecycle infrastructure improvements that increase pipeline reliability and performance
• Support the modernization of data integrations between internal systems and third party marketing tools, with a focus on scalability and operational stability
• Build and maintain automated monitoring and alerting to surface unhealthy or outdated syncs and workflows
• Partner closely with cross-functional teams to ensure infrastructure improvements support real-world campaign execution needs
• Have a strong understanding of campaigns set up and execution of workflows
• Partner closely with Lifecycle Ops, Marketing, Data, and Engineering teams to align technical solutions with campaign execution needs
• Translate complex technical concepts into clear recommendations for non-technical stakeholders
• Demonstrate flexibility to shift priorities based on evolving business and team needs, directly supporting campaign execution and template development when required

Skills:

• 3 to 5 years of experience in email marketing, campaign management, or operations In-depth knowledge of technologies and processes involved with email service providers and/or marketing automation platforms
• Experience in lifecycle operations, marketing operations, or marketing technology, with a technical emphasis
• Experience contributing to infrastructure, systems, or data pipeline improvements, either directly or through close collaboration with engineering teams
• Excellent attention to detail, creativity in problem solving, and project management skills
• Experience working with ESPs such as Iterable, Braze, or similar platforms; technical fluency or scripting experience is a plus.
• Comfortable working in ambiguous environments and contributing to long-term, cross-functional initiatives
• Experience working with vendors and within a matrixed organization with creatives, engineers, analysts, marketing managers, and product teams
• A willingness to learn and a commitment to thoughtful problem solving
• Detail-oriented mindset with strong written and oral communication skills Ability to translate technical concepts for non-technical partners
• Experience with customer data platforms or marketing data integrations
• Exposure to monitoring, alerting, or operational tooling for lifecycle systems