Lifecycle Operations Technical Manager

JOB TITLE

Lifecycle Operations Technical Manager

Remote

6 months

$40 - $50/hr.

• 3 to 5 years of experience in email marketing, campaign management, or lifecycle/marketing operations
• In-depth knowledge of email service providers and/or marketing automation platforms (e.g., Iterable, Braze, or similar)
• Experience contributing to infrastructure, systems, or data pipeline improvements in partnership with engineering teams

Our client, a cutting-edge fintech organization using blockchain technology to democratize the global economy, is currently recruiting for a Lifecycle Operations Technical Manager to bring onto the team.

• Contribute to the design and implementation of lifecycle infrastructure improvements that increase pipeline reliability and performance
• Support the modernization of data integrations between internal systems and third party marketing tools, with a focus on scalability and operational stability
• Build and maintain automated monitoring and alerting to surface unhealthy or outdated syncs and workflows
• Partner closely with cross-functional teams to ensure infrastructure improvements support real-world campaign execution needs
• Have a strong understanding of campaigns set up and execution of workflows
• Partner closely with Lifecycle Ops, Marketing, Data, and Engineering teams to align technical solutions with campaign execution needs
• Translate complex technical concepts into clear recommendations for non-technical stakeholders
• Demonstrate flexibility to shift priorities based on evolving business and team needs, directly supporting campaign execution and template development when required

• 3 to 5 years of experience in email marketing, campaign management, or operations
• In-depth knowledge of technologies and processes involved with email service providers and/or marketing automation platforms
• Experience in lifecycle operations, marketing operations, or marketing technology, with a technical emphasis
• Experience contributing to infrastructure, systems, or data pipeline improvements, either directly or through close collaboration with engineering teams
• Excellent attention to detail, creativity in problem solving, and project management skills
• Experience working with ESPs such as Iterable, Braze, or similar platforms; technical fluency or scripting experience is a plus.
• Comfortable working in ambiguous environments and contributing to long-term, cross-functional initiatives
• Experience working with vendors and within a matrixed organization with creatives, engineers, analysts, marketing managers, and product teams
• A willingness to learn and a commitment to thoughtful problem solving
• Detail-oriented mindset with strong written and oral communication skills
• Ability to translate technical concepts for non-technical partners

• Direct Iterable experience
• Experience with customer data platforms or marketing data integrations
• Exposure to monitoring, alerting, or operational tooling for lifecycle systems

• Minimum 3 years of experience in email marketing, campaign management, or operations

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.