IVR QA Lead
Job in
Oakland, Alameda County, California, 94616, USA
Listed on 2026-03-05
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Systems Analyst, Technical Support, Data Analyst
Job Description & How to Apply Below
Job Description
Must Have Technical/Functional Skills
Required Competencies- Interactive Voice Response (IVR)
- Functional Testing
- Regression Testing & Automation knowledge
- Agile
- Utility Knowledge, CC&B Knowledge
- Interactive Voice Response (IVR), AI Voice BOT Testing, LLM Testing.
- LLM Testing
- ASR - Speech-to-Text Testing
- NLU - Intent Recognition and Entity Extraction Testing
- Dialog Management Testing
- NLG Testing
- TTS - Text-to-Speech Testing
- Integration Testing End-to-End Flow - individual components tested to make sure the entire pipeline works seamlessly?
- Functional Testing – All
- Security And Compliance Testing
- Hands On Testing
-IVR Application - All Testing deliverables- as IVR Test Lead (Test Plan, Test Case, Test Scenario, Test Data preparation, Test Result)
- Onsite-Offshore Team. Hand-Over Take-Over
- Daily Scrum, Test Call, Design Sessions, Requirement Sessions, Production Validation etc. as per project need.
- Agile
- Daily, Weekly & Monthly Report
Salary Range $100,000-$130,000 year
TCS Employee Benefits Summary- Discretionary Annual Incentive.
- Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. - Family Support:
Maternal & Parental Leaves. - Insurance Options:
Auto & Home Insurance, Identity Theft Protection. - Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement. - Time Off:
Vacation, Time Off, Sick Leave & Holidays. - Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
BACHELOR OF COMPUTER SCIENCE
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