Coupa Administrator

Coupa Administrator
Location – Remote. The candidate is expected to work EST/CST USA shift timings.
12-Month Contract | $11.45/hr USD

Our client, a leading SaaS company headquartered in the San Francisco Bay Area, is seeking a Coupa Administrator to play a pivotal role in supporting and enhancing our client’s newly implemented Coupa platform. As the primary Coupa configuration expert on the team, you will take ownership of system administration, post-go-live stabilization, and ongoing optimization efforts.

This is a high-impact role where your expertise will not only drive system integrity and user adoption but also help build internal capability. You'll work closely with Procurement, Finance, and AP stakeholders to ensure Coupa is delivering value—and share your knowledge to upskill team members, enhancing long-term support and resilience.

• Serve as the lead Coupa system administrator, responsible for day-to-day operations and strategic improvements.
• Provide responsive support to end users (Procurement, Finance, AP, etc.), resolving issues and answering configuration-related queries.
• Maintain, troubleshoot, and optimize Coupa configurations (e.g., business rules, approval chains, chart of accounts, suppliers, custom fields).
• Own user onboarding and access provisioning, including training and permission setup.
• Proactively monitor data quality (supplier data, catalogs, accounting structures) and recommend improvements.
• Lead or support system change requests, testing, validation, and rollout.
• Create and maintain clear documentation of processes, configurations, and best practices.
• Support reporting and analytics efforts using Coupa dashboards or data extracts.
• Mentor and upskill internal team members in Coupa administration and configuration to ensure knowledge transfer and long-term sustainability.

• 6+ years of hands-on experience as a Coupa Administrator or in a Coupa configuration role.
• Deep knowledge of Coupa modules including Procure-to-Order (P2O).
• Experience supporting Coupa in a post-implementation or hypercare environment.
• Strong understanding of system configuration, business rules, approval workflows, user roles, and integration points.
• Excellent problem-solving, documentation, and communication skills.
• Proven ability to work independently, prioritize effectively, and collaborate with cross-functional teams.
• Comfortable leading training or knowledge transfer sessions with non-technical stakeholders.

• Familiarity with Coupa integrations with ERP systems (e.g., Workday).
• Experience in change management, process documentation, or internal training.
• Coupa certifications (e.g., Coupa Admin, Coupa Certified Professional) are a plus.