Endpoint Administrator II

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world’s most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities.

Our people-centered, “People First” culture and “One Firm-Firm” motto promotes integrated teams that unite to shape the future of cities. Gensler’s vision is to “Create a Better World through the Power of Design,” and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together.

Your Role This is a versatile role in process assessment, application deployment, development, and Endpoint Management for over 19,000 endpoints (including Windows, Mac, and Mobile Devices). Under the supervision of the Endpoint Systems Manager, the Endpoint Administrator II will participate in troubleshooting and operating the enterprise’s Microsoft Configuration Manager and Microsoft Intune environments, as well as application packaging and deployment, OSD development and deployment, and GPO maintenance for endpoints and applications.

Candidates must be able to work effectively with a team while completing multiple concurrent, complex tasks with minimal or no supervision. This role requires excellent communication skills, both with team members and with business contacts at various levels.
** This position will be based on-site 5 days a week
** What You Will DoDesign/Maintain Modern Device Management Policies Design/Maintain GPO Configurations Design/Maintain Login Scripts Design/Maintain Operating System Deployment Configurations via Microsoft Configuration Manager and Microsoft Intune via Autopilot Develop and Distribute Complex Application Packages via Microsoft Configuration Manager and Intune via the Power Shell App Deployment Toolkit framework

Facilitate and participate in Change Management Process Troubleshot Software and Hardware Problems with Standard Configurations Direct & Indirect Team Member Training, Coaching and Leading Your Qualifications Bachelor’s degree in computer science or computer information systems, plus a minimum of 5 years of IT-related experience, or an Associate degree with 8 years of IT-related experience3+ years of Microsoft Configuration Manager experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management)3+ years of Microsoft Intune experience required (Software Packaging/Deployment, Reporting, Configuration, Endpoint Management)3+ years of Operating System Deployment via Microsoft Configuration Manager2+ years of Operating System Provisioning via Microsoft Intune2+ years of GPO Development and Maintenance Window Patch Management via Microsoft Configuration Manager, WSUS, Patch

MyPCTier 2/3 support experience in an Enterprise Desktop Environment2+ years of Direct & Indirect team Training, Coaching, and Leading Excellent troubleshooting and solution development skills

Comfortable working within a change and release management system

Professional with a “Customer Service” attitude

Microsoft Certified IT ProfessionalITILv3/4 Foundations Certification a plus

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world’s most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities.

Our people-centered, “People First” culture and “One Firm-Firm” motto promotes integrated teams that unite to shape the future of cities. Gensler’s vision is to “Create a Better World through the Power of Design,” and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive…