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Global IT Service Desk Leader — AI-Driven & Scalable
Job in
Oakland, Alameda County, California, 94616, USA
Listed on 2026-06-26
Listing for:
LaunchDarkly Group
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Launch Darkly Group seeks a Senior Manager, IT in Oakland, California. This leadership role involves overseeing the IT Service Desk Engineering team, enhancing operational processes, and ensuring quality support for employees. The ideal candidate will possess expertise in IT operations, leadership experience, and a customer-centric approach.
The position follows a hybrid model and requires collaboration with multiple departments while leveraging AI and data to drive improvements. Target pay ranges from $116,000 to $187,660 based on experience and location.
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