Senior IT Site Manager

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Oakland, CA, US

4 days ago Requisition

Salary Range: $ To $ Annually

JOB SUMMARY

This role oversees all site technology systems, including IT and operational technology (OT). Responsibilities include networks, servers, storage, telecommunications, disaster recovery, terminal operating systems (TOS), and systems such as crane and gate OCR and PDS. The position ensures technology supports safe, efficient operations through strong system performance, security, and continuous improvement.

NATURE AND SCOPE

The primary function is to devote energies to overall management and direction of all information systems design, implementation and maintenance of automated terminal operation systems. This is an onsite position, based at Tra Pac’s terminal at the Port of Oakland.

The incumbent will report regularly to the Director, Corporate IT Field Operations and the Information Technology Department staff on overall status of departmental issues.

ESSENTIAL FUNCTIONS

The following describes the general nature and level of work performed and is not intended to be a comprehensive list of all duties. Additional responsibilities may be assigned as required.

• Manage all site technology systems, including both Information Technology (IT) and Operational Technology (OT), such as networks, servers, storage, telecommunications, disaster recovery, terminal systems (e.g., TOS, GOS, etc.), and operational systems including crane and gate OCR and PDS.
• Oversee the procurement, maintenance, and lifecycle management of all technology systems to ensure reliability, performance, and continuous improvement.
• Monitor system performance and availability, ensuring uninterrupted service and optimal operational efficiency.
• Provide technical support and guidance to users of systems, hardware, and related technologies.
• Develop, implement, and maintain department standards, policies, and operating procedures.
• Manage vendor relationships, including preventative maintenance programs and service contracts for all systems and equipment.
• Contribute to the management of the department operating budget through ongoing analysis and control of expenditures.
• Lead continuous improvement efforts by evaluating new and emerging technologies to support terminal operations and maintain competitiveness.
• Develop and deliver training programs to ensure effective use of systems and promote adoption of new technologies.
• Maintain effective communication of system status, issues, and updates with stakeholders across departments.
• Collaborate with operational and business teams to understand requirements and ensure technological solutions align with company goals and priorities.
• Ensure systems are secure, reliable, and aligned with operational needs, including participation in incident response and after-hours support as required.
• Manage staff scheduling, including rotation for weekend and after-hours coverage.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary Work:
  Position requires sitting most of the time. Standing and walking are required occasionally. Ability to exert minimal force up to 25 pounds occasionally and minimal force to carry, lift, pull and otherwise move objects frequently.
• Climbing: agility required to ascent or descent stairs, ramps, ladders and similar equipment, i.e., bridge or structure to embark or disembark vessel.
• Walking and Standing:
  Ability to move freely about the office, Must have the capacity to stand for a sustained amount of time when necessary.
• Wig at the waist: ability to bend the body downward, forward or side to side.
• Reaching: ability to extend hands or arms in any direction.
• Balance: requires balance to prevent falling when climbing on unstable surface.
• Kneeling: ability to bend legs at knee or come to rest on knees.
• Repetitive Motion and Machine Operation:
  Ability to sustain continuous minimally strenuous body movements such as keyboarding;
  Will be required to operate various office tools, instruments and machines.
• Speaking, Hearing, Talking and Sight:
  Must be able to communicate efficiently, both orally and in writing;
  Ability to receive information through oral communication;
  Able to work in an office environment with a moderate noise level;
  Requires clarity of vision with or without corrective lenses.
• Ability to drive company vehicles on even and uneven surfaces, around heavy cargo handling equipment and construction zones.

JOB QUALIFICATIONS

EDUCATION

Bachelor’s degree (BS/BA) in Information Technology, Computer Science, or related field; or Associate degree with equivalent relevant experience.

EXPERIENCE

• Minimum 10 years of progressive IT…