ServiceNow FSM Senior Engineer
Listed on 2026-07-01
-
IT/Tech
IT Support, IT Business Analyst
Service Now FSM Senior Engineer
Location:
Cincinnati
-OH OR Oakland, CA OR Dallas- TX – Onsite
Full-Time
Job Description
Must Have Technical/Functional Skills
• Lead the implementation and configuration of the Service Now FSM module
• Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.
• Ensure workflows and data structures support compliance and effective reporting.
• Design and implement mobile workflows for field technicians and maintenance staff.
• Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.
• Experience migrating legacy systems to Service Now.
• Strong understanding of compliance frameworks.
• Experience with mobile workflows and field service operations.
• Familiarity with ITIL/ITSM processes and Agile methodologies.
Roles & Responsibilities
• Lead the implementation and configuration of the Service Now FSM module
• Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.
• Ensure workflows and data structures support compliance and effective reporting.
• Design and implement mobile workflows for field technicians and maintenance staff.
• Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.
• Experience migrating legacy systems to Service Now.
• Strong understanding of compliance frameworks.
• Experience with mobile workflows and field service operations.
• Familiarity with ITIL/ITSM processes and Agile methodologies.
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