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IT Training & Support Analyst Customer Experience
Job in
Oakland, Alameda County, California, 94616, USA
Listed on 2026-07-10
Listing for:
Selecto Vinos
Apprenticeship/Internship
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
The Center for Elders’ Independence is a PACE organization delivering integrated health care services to seniors. This role focuses on proactive IT training and support to enhance the IT experience, resolving issues, and collaborating with IT and business teams to optimize service delivery.
The Customer Experience Analyst will design and deliver training for end-users, create knowledge base content, and monitor IT service performance to improve customer satisfaction.
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