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Hybrid IT Support Analyst — First‑Line Help Desk
Job in
Oakland, Alameda County, California, 94616, USA
Listed on 2026-07-18
Listing for:
Burke, Williams & Sorensen, LLP
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Burke, Williams & Sorensen LLP in Oakland is seeking a full-time Technology Support Analyst to provide first-line IT support for remote, hybrid, and in‑office users. You will troubleshoot basic hardware, software, and network issues, set up workstations, onboard/offboard users, and document resolutions in the ticketing system.
Responsibilities include handling high‑volume incidents, maintaining logs, and delivering excellent customer service.
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