ServiceNow FSM Administrator

Maintains, configures, and supports the Service Now FSM application. This role ensures scheduling tools, mobile workflows, inventory systems, and dispatcher interfaces operate smoothly to maximize technician efficiency.

• Platform Maintenance:
  Administer the Service Now FSM environment, managing upgrades and daily technical operations.
• Workspace Management:
  Configure and troubleshoot Dispatcher Workspace to streamline task assignments.
• Mobile Support:
  Optimize the Mobile Agent app for field technicians, including offline workflows.
• Data Models:
  Manage work orders, task dependencies, assignment rules, and territory planning.
• Inventory & Logistics:
  Configure parts management, stockrooms, and asset transfer rules.
• Core Configuration:
  Build UI policies, business rules, client scripts, ACLs, and system notifications.

• Experience:
  
  3+ years of direct experience with Service Now Platform Administration.
• Core Knowledge:
  Strong grasp of dynamic scheduling, map integrations, and mobile playbooks.
• Certifications:
  
  Service Now Certified System Administrator (CSA) is mandatory.

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Intelliswift participates in the E-Verify program.

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