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Mission-Critical IT Service Desk Technician; JWICS​/VTC

Job in Oakland, Alameda County, California, 94616, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Mission-Critical IT Service Desk Technician (JWICS/VTC)

Dormont Manufacturing Co is seeking a Service Desk/VTC Technician to provide IT support at Shaw Air Force Base, SC. This position involves managing help desk functions and ensuring prompt resolution of user issues, with a focus on emotional intelligence and problem-solving skills.

Qualifications include a high school diploma, 3+ years of IT experience, and an active DoD TS/SCI clearance. The role emphasizes training end-users on various tools like Microsoft 365 and troubleshooting issues with VTC systems.

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