Supervisory IT Specialist; Director of Operations

Duties

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• Provides leadership, planning, and management for all information technology strategy, development, and implementation in assigned Area.
• The incumbent enforces strict adherence to VA's standards, architectures and change control, including version and release management, governance and strategic planning, and SLA compliance.
• The Director of Operations oversees the integration of multiple mission-critical organization information technology processes and strategies for their areas; exercises strategic thinking and uses and applies management principles having critical impact on technology and the organization; makes recommendations on the development and implementation of programs critical to VA.
• Directs the operations and maintenance of VA IT functions and develops specific IT operations policies and approaches for computing and information technology within their areas.
• Collaborates closely with partners in the Infrastructure Operations and Enterprise Command Center Operations Divisions and other making recommendations on improvements and enhancements to services and programs to improve operational effectiveness to the following system-wide IT Operations processes.
• Ensures that all managers under their supervision comply with applicable Federal Laws and agency regulations regarding Equal Employment Opportunity, Reasonable Accommodations, Alternate Dispute Resolution, and applicable Union contracts.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:
Cyber security code: 805-801

Position Description/PD#:
Supervisory IT Specialist (Director of Operations)/PD16828A

Relocation/Recruitment

Incentives:

Not Authorized

Permanent Change of Station (PCS):
Not Authorized

Financial Disclosure Report:
Not Required

Travel Required:

Up to 25% travel may be required, as needed, for this position.

Work Schedule:

Monday - Friday 7:00AM-3:30PM; tour of duty may be subject to change based on organizational needs.

Compressed/Flexible:
As determined by the Agency Policy

Virtual:
This is NOT a virtual position.

Remote:
This is NOT a remote position

Physical Demands:
The work is sedentary. Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site.

Working Conditions:

Work is performed in a typical computer operations environment. Rooms are well-lighted, air-conditioned office spaces with moderate noise from common office equipment.