Associate Director of Information Technology

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Who we are: La Clinica de La Raza is aNon-profit, community-based health centerestablishedin 1971 to address health barriers and create better lives for the underserved. We have proudly grown intoover
35 sites across Alameda, Contra Costa, and Solano County. To learn more about our history, :

Our History - La Clinica or visit our website atwww.laclinica.org .

Job Summary:

We are seeking an Associate Director of Information Technology to join our Information Technology (IT) Department. This individual willassistthe Director of Information Technology in overseeing the daily operations, management, coordination, development, activities, and deliverables of La Clinica’s IT functions, either personally or through team members. This position is responsible for helping the Director of IT provide guidance, advice, and support to the IT team, fostering a highly agile and professional environment.

The ideal candidate will be a passionate IT professional dedicated to support, maintenance, and resolving staff needs, with a focus on producing outcomes that are well-designed, meticulously documented, user-friendly, and secure. The role requires addressing a broad range of needs within an agency-wide healthcare setting, with the overarching goal of continuously enhancing La Clinica’s technological capabilities. The successful candidate must be agile, solutions-driven, and take ownership of assigned projects, delivering innovative and thoughtful results.

The role demands someone who is client-focused, efficient, and able to engage effectively with diverse stakeholders.

A high levelof technicalexpertiseand adherence to compliance guidelines are essential. The candidate should enjoy working with a variety of people, thrive in a dynamic healthcare technology environment, and stay current with industry developments. Proven experience managing both large and small projects, along with effective communication with leadership and stakeholders to support healthcare delivery, is required.

This position is based on-site and reports directly to the Director of Information Technology.

Major Areas of Responsibility, include but are not limited to:

Supervisory Responsibilities:

Responsible forassistingthe Director of IT in the direction, management, coordination, and evaluation of the Information Technology Department.

Assistsin the supervision of primary Information Technology Department functions which cover systems and applications, infrastructure, support, telecommunications, technical operations, technical security, project management, and quality assurance.

May supervise departmental staff as needed.

Duties/Responsibilities:

Communicate daily with the Chief Information Officer (CIO) and regularlyprovidesstatus to the CIO, other project stakeholders, and clinical and operational leadership as appropriate.

Serve and communicate as a trusted partner working with staff to analyze technical requirements/needs and develop/deploy prioritized solutions, including for upcoming projects/events, to enable user access to information, address overall organizational goals, andfacilitateservice delivery for La Clinica’s needs.

Assists the Director of IT to develop and implement IT Department policies and procedures asappropriateand especially related to infrastructure, hardware, software, acquisition, use, support, security, and backup.

Assists the Director of IT to ensure that all IT Department personnel receive training as appropriatein order tosucceed in their roles.

Assists the Director of IT to develop and communicate standards for use, operations, and security of network, personal computers, and data.

Stays abreast of technology industry trends and all applicable technologies, including cyber security issues, system and software issues and remedies, and issues and remedies related to artificial intelligence and quantum computing.

Collaborates with relevant contractors and other internal and external stakeholders.

Identifies and resolves problems in a…