School Technology Specialist - Tech Services Department (2026-27

Specialist, School Technology

Under general supervision, incumbent is a team oriented and student/teacher focused School Technology Specialist with excellent time management skills with a proactive mindset, up-to-date knowledge of current and leading edge school technologies, and strong technical ability. The successful candidate will be able to troubleshoot, repair and maintain a variety technology devices and related peripherals used in assigned school(s). This specialist reports to the school Principal or designee with a dotted line to Technology Services.

Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to reflect the principal job elements accurately.

Essential Functions:

• Provide excellent customer service to school site staff; exhibit a high degree of competence in interpersonal communication.
• Serve as the technical point person for all technology related issues at assigned school site(s).
• Configure, assess, maintain, troubleshoot, and repair/warranty/resolve all school technology equipment including, computers, laptops, projectors, printers, peripherals, digital whiteboards, overhead projectors, webcams, microphones, scanners, and related technology.
• Help administer applications (e.g., Google Apps) student accounts and devices.
• Assist with device moves, add-ons, and modifications when requested.
• Assist with creating, validating, testing, and managing student and staff device images/configurations.
• For the assigned sites, act as the point of contact for various hardware vendors in order to maintain and support the devices.
• Advise Principal in assessing and purchasing hardware needs according to OUSD standards.
• Clearly and thoroughly document all steps when resolving issues and responding to requests.
• Proactively address technology issues at school sites; provide updates to the Tech Services team about school site activities.
• Collaborate with the Tech Services team to design system improvements for school sites; lead local implementation for projects that help to improve school site technology.
• Work with infrastructure team to help resolve simple network issues and test enhancements, fixes, and system improvements that scale with organizational growth.
• Provide timely updates to School Leadership regarding ongoing technology operations and major issues affecting school sites; follow-up with School Leadership in a timely manner on issues affecting school sites.
• Maintain and update technical skills, aligned to the needs of schools.
• Participate and actively engage in team discussions, events and feedback.
• Participate in bi-weekly Tech Services team meetings for information sharing and training.
• Maintain a growth mindset and embrace self-directed learning to provide value to the organization and team.
• Attend professional development workshops, training sessions, and professional association meetings and conferences related to information technology to stay current with state-of-the-art methods and practices.
• Attend department and other meetings as required.
• Participate in central technology summer upgrades consistent with employment duties.
• Perform related duties as assigned.

The District determines whether a candidate is qualified based on fulfillment of prerequisites, relevant work experience, ability to perform the essential functions, reference checks, effective interpersonal and communication skills demonstrated by interview performance and/or writing samples, and achievement on performance-based assessments (if applicable) that demonstrate the candidate possesses the requisite knowledge, skills and abilities. Meeting prerequisites only satisfies the initial screening process and does not indicate the candidate is qualified to perform the essential functions of the position.

Knowledge Of:

• OUSD's mission to prepare students for college, career, and community
• Troubleshooting devices such as computers, printers, tablets, networks, and smartphones; skilled at determining troubleshooting strategies and resources
• Configuring and…