Information Technology Project Coordinator

We are seeking a detail-oriented Project Management Analyst to join the Enterprise Integration team.

In this role, you will support critical integration initiatives by tracking project deliverables, managing ticketing and service workflows, automating reporting dashboards, and supporting financial/budgetary analysis across recurring and routine projects. This position relies heavily on enterprise collaboration and document control; candidates must have practical experience utilizing tools like Jir
a and Share Poin
t to coordinate cross-functional work streams and maintain project repositories

.

Key Responsibilities:

• Project Support & Analysi
  s:
  Work on recurring or routine project tracks and assist Senior Analysts and Project Managers on complex, enterprise-wide integration deliverables
• Collaboration & Workflow Trackin
  g:
  Utilize Ji
  ra to track project backlogs, monitor sprint/milestone progress, assign tasks, and maintain clear visibility into enterprise integration work streams
• Document Management & Governanc
  e:
  Manage project documentation, team portals, and knowledge repositories using Share Poi
  nt, ensuring proper version control, permission structures, and seamless access to project assets across teams
• Dashboarding & Business Intelligenc
  e:
  Utilize Power BI to design, build, and maintain interactive reporting dashboards that track project key performance indicators (KPIs), operational metrics, and delivery milestones for PG&E stakeholders
• Process Automation & Data Entr
  y:
  Identify opportunities to automate manual reporting workflows, improving data accuracy and efficiency across business processes
• Ticketing & Incident Workflow
  s:
  Utilize enterprise ticketing tools (as Service Now, BMC Reme
  dy) to log, prioritize, track, and report on integration requests, support tickets, and system workflow items
• Financial & Budget Trackin
  g:
  Assist with core project accounting functions, including budget tracking, resource allocation analysis, expense monitoring, and variance reporting
• Stakeholder Collaboratio
  n:
  Gather detailed business and reporting requirements from cross-functional teams to ensure alignment with operational goals
• Quality & Continuous Improve men
  t:
  Execute detailed task instructions provided by project leads, participating in regular work reviews to progressively take on more independent scope over time
• Educati
  on:
  Bachelor’s degree (BA/BS) in Business Administration, Finance, Economics, Information Systems, or a related discipline (or equivalent practical experience
• Experien
  ce: 1-2 years of related business, systems, or project support experience
• Collaboration Tooli
  ng:
  Practical experience working wi
  th Jira (task/issue tracking, board management) a
  nd Share Po
  int (site administration, library management, document version control
• Core Technical Skil
  ls:
  Strong proficiency with business applications, includi
  ng Microsoft Word a
  nd Ex
  cel (vlookups, pivot tables, data modeling)
• Financial Aptitu
  de:
  Solid baseline knowledge of budgeting, accounting concepts, and expense tracking
• Driver's Licen
  se:
  May require a valid California driver’s license for local travel between facilities

Preferred Qualifications & Technical

Competencies:

• BI & Analyt
  ics:
  Hands-on experience building reports and dashboards in Powe
  r BI or similar business intelligence platforms
• IT Service Managem
  ent:
  Familiarity with ticketing platforms (e.g., BMC Remedy, Service Now) to manage project requests and support workflows
• Utility / Enterprise Experie
  nce:
  Prior experience contracting or working within large-scale utility, energy, or IT enterprise environments (e.g., PG&E system support)
• Database & Process Knowle
  dge:
  Foundational understanding of database structures, SQL, and business process mapping
• Soft Ski
  lls:
  Excellent written and verbal communication, high attention to detail, strong problem-solving abilities, and a collaborative mindset