Senior Manager, LogisticsOakland, CA

At Yerba Madre, we're more than a beverage company-we're a movement inspired to help people Come to Life. Rooted in the sacred energy of yerba mate, a magical drink like no other, our products are designed to make you feel not just awake, but truly alive. Through a regenerative, circular business model-from sip to seed to shelf-we turn fans into agents of change who give back more than they take.

By honoring yerba mate culture, strengthening communities, and restoring the Atlantic Forest, we create a positive impact on both people and planet.

As a company, our core values and fundamental beliefs are guided by these four principles that shape how our company operates:

• Alive with Energy: We bring vitality to everything we do
• Brave the Unknown: We lead with conviction and unafraid to disrupt
• Sacred Service: We lead with care and serve from the heart
• Resilient Roots: We grow stronger together a help others do the same

If this resonates with you, we invite you to Come to Life with us.

The Senior Manager, Logistics owns Yerba Madre's end-to-end logistics function - order review and fulfillment, domestic and international transportation, carrier and 3PL performance, customs coordination, and warehouse governance. The role is accountable for reliable, cost-effective service today while setting the network strategy and multi-year roadmap needed to scale the business.

Reporting directly to the SVP, Global Supply Chain and leading a team of Logistics Specialists, this is a hands-on "player-coach" role. The leader operates with significant independence, sets functional priorities, and makes decisions guided by broad business objectives. Success requires moving fluidly between daily operational problem-solving and forward-looking analysis - staying close to the details to drive execution while building the systems, controls, and capability that let the function scale.

This role is required to work a hybrid schedule; 3 days a week on-site in our office in Oakland, CA.

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Own order review, release, and fulfillment execution end to end, ensuring accuracy, on-time performance, and a strong customer experience across channels.
• Partner with Sales, Planning and Inventory, and Customer Service to resolve order exceptions, allocation issues, and delivery escalations with urgency.

• Direct domestic and international transportation across all modes (sea, rail, FTL, LTL, parcel) for inbound materials and outbound finished goods, meeting service, cost, and compliance targets.
• Own carrier sourcing, performance, and annual rate negotiations, including bid events, contract support, and corrective action.
• Optimize routing, consolidation, load utilization, and mode selection to reduce freight spend and environmental impact while protecting service.
• Partner with customs brokers to ensure compliant, timely import/export activity, documentation, and issue resolution.
• Own carrier communication for the freight claims and returns process - providing BOLs, PODs, and supporting documentation - partnering with Accounting and Finance to enable timely resolution and recovery.

• Own day-to-day 3PL and warehouse performance through SLAs, scorecards, business reviews, and continuous improvement.
• Lead sourcing, onboarding, and operational setup of new 3PL and warehouse partners, including SOPs, systems readiness, compliance, and launch.
• Negotiate and review warehouse contracts and rate cards, validate assumptions, and partner with Finance on terms and cost controls.
• Partner with the planning function that owns DRP, transfer-order planning, and inventory deployment, providing transportation cost, capacity, and lead-time inputs.

• Define, standardize, and report logistics KPIs - including OTIF, freight cost per case, claims recovery rate, 3PL SLA attainment, and inventory-in-transit accuracy - to drive transparency, and timely corrective action.
• Build practical SOPs, controls, escalation paths, and visual management routines that improve consistency, speed, and accountability.
• Approve or validate freight and warehouse invoices within authority, reconcile discrepancies, and support Accounting on…