Service Planning Manager

Overview

The District is currently seeking candidates for the position of Service Planning Manager. Under general direction, this position manages and coordinates the staff, functions and activities of the Service Planning unit, including short-term planning and priorities, and capital implementation.

This is an excellent opportunity to work for the largest bus agency in California, make a difference in our local community, and promote AC Transit as a great employer of the East Bay. AC Transit offers an excellent benefits package that includes pension, medical, dental and vision coverage, flexible spending, and a 457 savings plan.

• Manages the Service Planning unit; develops work plans; manages short-range service planning, grants projects and other transportation-related items; and develops specifications for the scheduling unit.
• Manages and participates in the preparation of recommendations on short-term transit service trends and needs, transit regulatory policies and requirements, resource needs, financial requirements, environmental review, and Title VI compliance as they relate to service.
• Establishes unit goals, maintains responsibility for unit productivity; assigns, evaluates, and monitors the timely completion of work by staff and outside consultants, provides training and professional development of staff; and may participate in the selection of staff for the assigned unit and the department.
• Manages and participates in the development of new, and/or modified service schedules, Operator schedules, and public timetables.
• Manages the timely completion of complex reports, other written materials, and oral reports for dissemination to Executive staff, the Board of Directors, external agencies, and the general public.
• Manages special studies and surveys to develop innovative service planning methodologies for the purpose of maximizing the efficiency and cost-effectiveness of passenger service.
• Manages complex statistical and data analysis projects; as well as the establishment and updating of records systems and databases for research and service planning.
• Manages the collection and analysis of a variety of performance data, including on-time performance and passenger loading; and analyzes route performance data to determine the number of Operators, and equipment needed for optimum use of District resources.
• Writes periodic and detailed reports; and manages the establishment and maintenance of unit records and activities, as required by project specifications, and District management.
• Prepares documentation in support of the procurement of goods and services, including scopes of work, schedules, and cost estimates.
• Manages contracted work efforts, including evaluation of progress and quality of deliverables, financial monitoring, and invoice processing.
• Develops the budget for the Service Planning unit, participates in the preparation of the department budget, administers approved budgets, and monitors expenditures.
• Coordinates with other District divisions and departments regarding the impact of service, scheduling, and service plans on the District's business and financial plans.
• Acts as a District spokesperson and liaison with external agencies, community groups, and the general public.
• Interprets applicable provisions of the Collective Bargaining Agreement regarding service, and related scheduling items; to ensure compliance with contractual obligations.
• Performs related duties as required.

Equivalent to a Bachelor's degree from an accredited college or university in transportation planning, city and regional planning, business or public administration, urban studies, economics, finance, political science, geography, or a related field.

Equivalent to at least six (6) years of increasingly responsible professional level experience in transportation and service planning and management; including a minimum of three (3) years in a supervisory role, or in a project-lead capacity that involved supervising subordinate employees and consultants.

Must be available to work outside regular business hours as required by the demands of the job.

Must maintain the physical condition necessary to (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) be able to travel by the most expeditious manner possible for work.

The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments.

Current District employees must have satisfactory attendance and performance…