Behavioral Health Manager
Listed on 2026-03-10
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Management
Healthcare Management -
Healthcare
Healthcare Management
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Who we areLa Clinica de La Raza is a non‑profit, community‑based health center established in 1971 to address health barriers and create better lives for the underserved. We have proudly grown into over 35 sites across Alameda, Contra Costa, and Solano County. To learn more about our history, :
Our History - La Clinica or visit our website linica.org.
Under the direction of the Chief of Behavioral Health, the Behavioral Health Manager is responsible for overseeing and managing the Specialty Mental Health services at La Clínica de La Raza’s Casa del Sol. The Behavioral Health Manager provides administrative and operational leadership, provides personnel and performance management for Casa del Sol’s staff, oversees facilities management, compliance and adherence to La Clinica’s Policies and Procedures and the requirements of Alameda County Behavioral Health.
The Behavioral Health Manager is the administrative partner of the Clinical Director and together they ensure effective and efficient operations that ensure excellent access to high quality services.
- Executes human resources managerial and supervisory responsibilities in accordance with La Clínica’s policies and procedures and applicable laws, consulting with Human Resources as appropriate.
- Oversees all administrative and fiscal operations of Casa del Sol ensuring compliance with county and state regulations, as well as La Clinica’s Policies and Procedures.
- Manages the clinic’s financial activities, including budget planning, resource allocation, expenditure authorization, and financial reporting.
- Provides effective supervision and oversight using a strength-based approach, incorporating clear delegation, performance evaluation, coaching, and fostering a growth mindset.
- Assures that La Clínica’s Policies and Procedures, Specialty Mental Health regulations and Union Contract are adhered to by staff.
- Oversees the end‑to‑end recruitment process for Casa del Sol, including posting vacancies, conducting interviews, hiring, onboarding and offboarding employees to ensure an excellent candidate and new employee experience.
- Partners with La Clinica’s support departments (IT, Planning, Facilities Fiscal, Compliance, HR) to promote smooth clinic operations.
- Partners with clinical leadership to ensure operations support, quality behavioral health care, and access for patients.
- Provides internal administrative leadership and facilitates meetings to ensure effective communication as well as smooth operations.
- In partnership with Clinical Director, coordinates and communicates staff schedules.
- Ensures approvals for timecards, leave requests and other administrative functions are performed by assigned staff.
- Participates in La Clinica management meetings, staff meetings and participates on committees as needed.
- Represents Casa del Sol in external meetings and committees to promote coordination and partnerships.
- Ensures the development of, and adherence to administrative operational policies, procedures, protocols and workflows for operations to support clinical services.
- Plans, coordinates, and implements adoption of technologies that improve efficiency and support operational and clinical requirements.
- Models and practices open and effective communication with staff, providers, support departments, and leadership team.
- Anticipates barriers, bottlenecks, challenges and engages in proactive problem‑solving. Escalates challenges and barriers when needed.
- Ensures principles of customer service are demonstrated in all aspects of department operations and models service orientation.
- Documents, investigates, resolves and escalates patient complaints.
- Develops performance improvement plans as needed in partnership with HR for disciplinary actions resulting from poor job performance.
- Oversees centralized scheduling and provides oversight of Epic build, including staffing profiles and billing reports.
- Ensures…
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