Volunteer Coordinator

Description

Do you have a servant’s heart and want to use your people and organizational skills to support the ministries here at City Team? We are looking for a new Volunteer Coordinator to join our team and oversee the volunteer program here in Chester. The Volunteer Coordinator will represent City Team and often be the first point of contact for volunteers, so you need to be passionate about what God is doing here  need someone who can be enthusiastic and professional at the same time.

The Volunteer Coordinator will be responsible for all of the communication and follow through behind the scenes to ensure volunteers value their experience and become advocates for City Team. You will partner with City Team Program Managers and staff to create volunteer opportunities that highlight their ministries.

The Volunteer Coordinator must be well‑organized and provide outstanding customer service. You’ll interact with a wide variety of people including staff, clients, and volunteers. There are a lot of details that go into providing quality volunteer experience, and we need someone who can be positive, follow through, and delegate to create an efficiently run program. Our new Volunteer Coordinator must be committed to relational wholeness and handle conflict with truth and grace.

It is essential that the Volunteer Coordinator is comfortable working with the homeless and people from many different cultures and educational backgrounds.

PLEASE NOTE:

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Stand and sit for prolonged amounts of time
• Walk, bend, twist, & kneel
• Walk up and down stairs
• Talk and hear
• Frequently lift and carry or push up to 25 pounds
• Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

• High school diploma or equivalency
• Computer literate
• Proficiency with Microsoft Office Suite, especially Excel and Outlook
• Proficient and comfortable speaking to large groups of people
• Professional written and spoken communication skills
• Previous customer service experience

• Familiarity with City Team, addiction, and homelessness
• Familiarity with Salesforce, Volunteer Hub, or other volunteer management software
• 1-2 years of administrative experience
• Experience facilitating meetings, groups, or other functions
• Leadership experience

• This job typically operates in a professional office environment
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• This position will occasionally interact with staff and volunteers in our ministry areas including…