Licensed Vocational Nurse; LVN - Primary Care

Employment Duration: 3 months

The LVN utilizes the nursing process to assess and identify the individual needs of patients through observation of disease symptoms, emotional state, laboratory reports, cultural and socio‑economic background, and response to medical regimen and treatment. Additionally, they are required to learn and apply the Patient‑Centered Medical Home Standards and Ten Building Blocks of Primary Care.

In collaboration with Medical Home health care providers, nurses, and medical assistants, the LVN assumes clinical responsibility for administration of medications and vaccines, lab result review and monitoring, treatments and procedures pertinent to pediatric and adult primary care, including ear irrigations, wound care, urethral catheterization, and patient education.

This individual utilizes customer service and communication skills through phone and electronic contact, mail correspondence, and personal interaction with internal and external customers. The position requires use of ApeX and other UCSF computerized programs, maintenance of current pharmacology knowledge and medication administration competency, and compliance with Ambulatory Services and Medical Center policies and procedures related to infection control, safety, and clinical practice.

The incumbent adheres to Telephone Standards, House Standards, UCSF PRIDE values, and AIDET communication fundamentals in all patient care and stakeholder interactions.

• Identify patient needs and responses to medical regimens and treatment through observation of symptoms, emotional state, and cultural and socioeconomic background.
• Recognize and report physical and emotional conditions, needs, and concerns to appropriate members of the health care team.
• Alert providers to unusual patient observations requiring immediate attention.
• Learn appropriate responses to code blue situations and use of emergency equipment.
• Report emergency or unsafe patient care conditions through established reporting processes.

• Collaborate with the health care team to discuss health care service alternatives and develop short- and long-range goals to meet patient needs.
• Plan patient care using knowledge of physical and emotional processes and cultural and socioeconomic backgrounds.
• Identify appropriate resources to support patient care planning.

• Provide individualized nursing care that addresses patient growth and developmental needs.
• Deliver age-appropriate care for pediatric, adolescent, adult, and geriatric populations.
• Maintain exam room cleanliness, organization, and supply management.
• Perform patient intake and support population management through inreach and outreach activities.
• Prepare and instruct patients regarding diagnostic and therapeutic procedures and treatments.
• Assist with diagnostic and therapeutic procedures, including vaccines, injections, wound care, and phlebotomy.
• Obtain specimens and perform Point of Care Testing, including QA/QC activities for CLIA-waived tests.
• Use clinical equipment safely and appropriately.
• Evaluate and document patient responses to nursing care, procedures, and treatments in the electronic medical record.
• Administer and document medications while maintaining current pharmacology knowledge and competency.
• Document telephone messages and chart notes accurately and thoroughly.
• Respond appropriately during emergencies and participate in safety drills.
• Comply with Ambulatory Services and Medical Center policies, infection control standards, safety requirements, and regulatory activities.
• Complete annual competency testing as required.

• Organize activities to support patient needs and efficient patient flow.
• Maintain communication and continuity of care with patients, families, and members of the health care team.
• Maintain accurate patient records and documentation.
• Obtain, record, and communicate information clearly and concisely.
• Demonstrate professionalism and adherence to Medical Center telephone and electronic communication standards.
• Complete assigned InBasket tasks, including cross-coverage responsibilities.
• Foster positive…