Turn Quality Control Coordinator

About Art Haus Properties

The expanded Art Haus Properties operating company is a wholly owned subsidiary of Arthaus Partners, purpose-built to manage and scale our vertically integrated residential platform. This role offers a rare opportunity to help shape the future of operations at a company on the verge of doubling its footprint, bringing structure, innovation, and excellence to a portfolio with significant near‑term growth ahead.

It’s an exciting moment to lead, build, and leave your mark.

The Turn Quality Control Coordinator is the single point of accountability for ensuring every unit turn across the Art Haus Properties portfolio is completed on time, on budget, and to the exact standard defined in the Art Haus Spec Book. This role owns the full turn lifecycle from move‑out inspection through final quality sign‑off, ensuring zero deviation from spec: every surface, fixture, appliance, and mini‑staging element meets the standard before a unit is released to leasing.

This is a field‑first, detail‑obsessed position. The Turn QC Coordinator physically inspects every unit at multiple stages, enforces punch‑list resolution, holds vendors and technicians accountable to scope, and maintains the cadence required to meet Art Haus’s tiered turn targets: 48 hours for clean‑only turns, 72 hours for mini turns, and 14 days for standard turns. The role does not manage move‑in logistics or resident onboarding — it exists to guarantee that what we deliver to a new resident is flawless.

At Art Haus Properties, the unit turn is the single highest‑leverage moment in the resident lifecycle. A unit turned to spec—on time, with every detail right—compounds into faster lease‑up, higher resident satisfaction, fewer maintenance callbacks, and stronger long‑term NOI. A unit turned with shortcuts compounds in the opposite direction. This role exists because quality at scale requires a dedicated owner, not distributed hope.

• Turn Quality Control & Spec Book Enforcement
  • Conduct move‑out inspections within 96 hours of notice to vacate, documenting conditions with photos and completing the standardized scope‑of‑work checklist against the Art Haus Spec Book.
  • Perform in‑progress quality walks during the turn cycle to catch deviations early and keep the timeline on track.
  • Execute final quality sign‑off inspections verifying 100% spec compliance: paint, flooring, fixtures, appliances, hardware, cleaning, and mini‑staging installation.
  • Maintain and enforce the Art Haus Spec Book as the single source of truth for unit condition standards. Recommend updates based on field observations.
  • Own the punch‑list cycle: generate, assign, track, verify, and close all punch items before releasing a unit to leasing.
  • Photograph every completed turn for documentation and portfolio‑wide quality benchmarking.
• Turn Scheduling & Cycle Time Management
  • Own the turn schedule across the portfolio, coordinating with site teams, maintenance technicians, and vendors to hit tiered turn targets: 48‑hour clean‑only, 72‑hour mini, and 14‑day standard turns.
  • Manage daily and weekly turn boards in Happy Co, ensuring make‑ready status is accurate and up to date in real time.
  • Proactively identify and elevate bottlenecks (vendor no‑shows, material delays, scope creep) before they impact the timeline.
  • Sequence multi‑trade turns to minimize dead time between scope completion stages (e.g., paint ➜ flooring ➜ clean ➜ stage).
  • Coordinate with Leasing to align turn completion dates with prospect move‑in dates, ensuring zero gap between ready and occupied.
• Vendor & Technician Accountability
  • Serve as the field‑level quality checkpoint for all turn vendors (paint, flooring, cleaning, appliance, staging) and in‑house maintenance technicians.
  • Reject substandard work on‑site and enforce rework before proceeding to the next stage.
  • Track vendor performance data: quality scores, on‑time completion, callback rates, and cost per turn. Surface trends to leadership monthly.
  • Support vendor onboarding by communicating Art Haus Spec Book standards and quality expectations during initial engagements.
• Reporting & Data Integrity
  • Maintain accurate…