Merchandise Sales Associate

Oakland Roots and Soul Sports Club Merchandise Sales Associate Alameda, CA
· Part time Company website Apply for Merchandise Sales Associate

Oakland Roots SC is seeking energetic, sales-minded Merchandise Sales Associates to drive merchandise revenue while delivering an outstanding matchday experience for our fans.

The East Bay's professional soccer teams.

Oakland Roots and Soul Sports Club is a purpose-driven men’s and women's soccer team that seeks to harness the magic of Oakland and the power of sports as a social force for good.

Organization: Oakland Roots and Soul Sports Club

Location: Oakland, CA

Reports to:

Shift: 2-6 hrs on game days and off-site events

Oakland Roots SC is seeking energetic, sales-minded Merchandise Sales Associates to drive merchandise revenue while delivering an outstanding matchday experience for our fans. This role is a frontline ambassador for the club, combining strong sales execution with exceptional customer service to create memorable interactions that reflect the Oakland Roots brand.

• Actively sell Oakland Roots and Soul merchandise, using product knowledge to recommend items and drive add-on sales
• Deliver a welcoming, engaging, and efficient customer experience for all fans
• Operate the Point-of-Sale (POS) system accurately and efficiently to process transactions
• Proactively engage fans, answer product questions, and resolve issues with professionalism
• Support the setup, breakdown, and visual presentation of merchandise booths to maximize sales
• Keep merchandise areas organized, stocked, and visually appealing throughout events
• Assist with inventory management, including restocking, tracking sales, and reporting low stock
• Represent Oakland Roots and Soul with enthusiasm, professionalism, and brand pride

• Must be 18 years or older and able to stand for extended periods
• Strong communication and customer engagement skills
• Min. 1-3 years sales/retail experience, with a demonstrated ability to upsell and close transactions
• Comfortable using electronic payment systems such as Square or similar POS platforms
• Ability to thrive in a fast-paced, high-energy, fan-facing environment
• Lift and transport merchandise boxes weighing up to 50 lbs as needed

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Oakland Roots SC are an Equal Opportunity Employer. It is the policy of Oakland Roots SC to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.