Summer Seasonal Guest Service Cashiers; Part-time

Pay Rate: To maintain internal equity, we have identified the pay rate for this position at the Oakland Zoo as $20.43 per hour. An offer at this rate will be our best and final compensation offer.

Note:
This is a seasonal part-time position, lasting from May 4, 2026 to August 9, 2026.
Applications are due by April 5, 2026. We are looking to hire around 10 to 12 people for this position.

The Summer Cashier is a seasonal position (May - August) with the possibility of transitioning into a regular part-time (daytime) position after the event concludes. Guest Services Cashiers serve as the first point of contact for our guests at the Zoo’s entrances and play a key role in creating a welcoming and supportive environment for everyone who visits the zoo. They can act as Greeters, Line Captains, Rovers within the Zoo, and Cashiers for both General Admission entry and Oakland Zoo Member entry.

These essential members of our team help connect folks to amazing experiences at the Zoo.

• Provide excellent service to all Zoo guests and fellow Zoo Staff, supporting a friendly and helpful environment.
• Conduct cash, credit, and occasional check transactions with careful attention to details and accuracy.
• Provide efficient and responsive support to all guests.
• Be aware of basic Zoo information to answer guests’ questions.
• Maintain an organized workspace and adhere to proper cash-handling procedures.
• Demonstrate knowledge of, and support, the Zoo’s mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior.
• Perform other related duties as required and assigned.

• Ability to read, count and write accurately.
• Able to communicate with customers, co-workers, and management.
• Basic math skills.
• Must be flexible with work schedule and able to work on weekends.
• Basic computer skills needed.

• Cash-handling experience.
• Previous customer service experience.
• Prior sales experience.

Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Sitting
• Communicating
• Grasping
• Reaching with Hands/Arms
• Repetitive wrist, hand, and or finger movement
• Clarity of vision at 36 inches or less
• Ability to sit, stand, kneel, walk, bend, stoop and speak regularly for long periods of time

• Must be able to work in confined space.
• Must be able to tolerate varying inclement outdoor weather conditions such as heat, cold, wind and rain.
• Must be comfortable working with low levels of light.

• Inclusive Culture - fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued.
• Passion – wholeheartedly believes in, represents, and always models Oakland Zoo’s mission and PRIDE values.
• Wildlife Aware - understands mission to support the conservation and welfare of animals at The Zoo, locally and globally. This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife.
• Sustainability – oriented toward the mission and values of the Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department.

Oakland Zoo offers part-time and seasonal employees a valuable benefits package, including an Employee Assistance Program (EAP), Paid Sick Time, optional 403b Retirement Plan, and a Zoo Membership. They also have access to various perks, discounts, and programs to enhance their overall experience.

Oakland Zoo (managed by The Conservation Society of California) is an award-winning facility stretching 100 acres and overlooking the city of Oakland atop the hills of beautiful Knowland Park. Our mission is to deepen connections…