Floor Supervisor, Retail

Title:

Supervisor

Position Type:
Part Time - Non-Exempt

Company:
Sharks Sports and Entertainment, LLC

Location:

Oakland Ice Center

Reports To:

Assistant General Manager

Pay Range: $25.

$25.57 hourly

Serve as retail floor supervisor with shift responsibility for employees, floor merchandising, security and revenue integrity. Oversee retail floor employees. Report to a senior manager. Collaborate with inventory managers and other peers to create a stable and high-integrity customer service environment. Promote corporate and brand values through daily interaction with customers and team members.

Responsibilities

• Ensure that retail floor employees follow scheduled work times, breaks, lunch periods and HR policies
• Manage assigned team members so as to create the most hospitable and professional guest experience
• Observe and correct areas of exposure during each shift, including theft deterrence, cash handling, security positioning, staff deployment and other risks
• Count and control cash and equivalents and complete daily reports for tracking revenue, product and wages owed
• Coach and counsel direct charges on improving retail skills
• Work with customers to help them achieve optimal value from each visit
• Make sure that shelves are stocked for each current and following shift
• Manage promotional events and other activities that take place during each shift
• Protect employees and customers by providing a safe and clean store environment
• Maintain the stability and reputation of the business by complying with legal requirements

Qualifications and skills required

• Proven retail or hospitality experience in a high-demand environment
• Microsoft Office competence
• Experience with POS and inventory systems
• Excellent written and verbal communication skills
• Detail oriented, extremely accurate & precision focused
• Past cannabis industry experience preferred but not required
• References from previous employers
• Must be age 21 to work in a dispensary per state law
• Must be able to work morning shifts that begin at 8am
• Background check conducted on all applicants