Sales Associate, Trauma; Oakland & Walnut Creek CA Orthopaedics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions to deliver breakthroughs that profoundly impact health for humanity. Learn more at

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. We respect diversity and recognize employee merit.

Med Tech Sales

Clinical Sales – Surgeons (Commission)

Professional

Oakland, California, United States;
Walnut Creek, California, United States

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions in joint reconstruction, trauma & craniomaxillofacial, sports, extremities, elective foot and ankle, spine, robotics, and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio. The solutions in specialties such as joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine are designed to advance patient care while providing clinical and economic value worldwide. For more information, visit  DePuy Synthes Trauma offers a portfolio covering simple to complex trauma injuries using both traditional and minimally invasive techniques.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, ensuring high level of customer service, sales logistics, technical expertise, and product knowledge. Sales Associates support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory. They may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in achieving established sales goals including market share objectives in prescribed territory.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, ensuring proper equipment is available, optimizing trays, and providing Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve solutions/service levels.
• Prepare sales reports and documents as required.
• Maintain, track and deploy equipment and assets throughout assigned area, ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner and that DePuy Synthes services meet highest quality standards.
• Focus on customer satisfaction and retention; improve customers’ insight into DePuy Synthes value proposition and solutions, differentiating products versus competition.

• Bachelor’s Degree or
• Associate Degree or…