Outside Sales Representative - Heavy Duty

Position Summary:

The Local Outside Salesperson provide the highest levels of customer service, promoting the entire line of Heavy‑Duty products and programs, calling on new and existing customers.

• Establish and maintain good relations with customers by providing courteous, efficient, and professional service
• Work with the Store Manager to provide business planning designed to reach product and sales goals
• Promote entire line of Heavy‑Duty products and programs
• Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer's representatives
• Communicates with customers and leads to identify and understand their product or service needs; leverage parts knowledge to identifies and suggests products and services to meet those needs
• Demonstrates the functions and utility of products or services to customers based on their needs
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post‑sale
• Work with manufacturer's representatives to grow customer knowledge of lines
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Provides periodic territory sales forecasts
• Other duties as assigned

• Must be at least 18 years of age
• Valid driver’s license
• Prior Heavy‑Duty parts background or mechanical inclination is required
• Exceptional customer service and communications skills (both written and verbal)
• Reliable, organized, detailed, and focused
• Two years of related experience and/or training; or equivalent combination of education and experience is preferred.