Senior Account Manager II, US Retail, Client Insights

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings.

By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®.

This prestigious award is based entirely on what current employees say about their experience working at Circana.

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions
  :
  Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences
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  Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference
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  Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs
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  Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient
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  Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity
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  Stays focused and calm in uncertain situations; guides others through change.

The Senior Account Manager is a key member of the Retail Client Insights team. The ideal candidate will bring a high degree of autonomy, problem-solving skills, and strategic thinking, paired with strong analytical capabilities. The ability to manage multiple priorities, combined with exceptional organizational and relationship-building skills, is critical to delivering outstanding service to our retail client. Success in this role will be measured by helping our client grow their business while identifying opportunities to strengthen, expand, and evolve the partnership.

• Build expertise in the Beauty industry, your client's business, and the broader U.S. retail landscape; develop a deep understanding of the factors influencing shopper behavior and retailer performance.
• Coordinate, execute, analyze, and present insights from available data assets, delivering actionable recommendations that address client opportunities and business challenges.
• Develop and manage strategic account plans and relationship maps designed to deepen engagement and expand the client partnership.
• Collaborate cross-functionally across Circana to address client business needs, while serving as a strong advocate for the client.
• Lead client meetings, presentations, and training sessions on Circana’s tools, platforms, and solutions.
• Partner with retailer contacts on strategic initiatives and ad hoc analyses while ensuring the accurate and timely delivery of ongoing reporting.

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