Surveillance Investigator

Job Title

Surveillance Investigator

San Mateo, CA

Full-time, Billable Hours, Non-exempt

Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real‑world surveillance. Frasco offers fully paid investigator training to help you launch your career!

Check out our You Tube channel to learn more about what a day‑in‑the‑life of a surveillance investigator at Frasco looks like.

• Hourly Rate: $24 - $32 per hour (Weekly Pay). Commensurate with experience and performance.
• Travel Time:
  Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction.
• Mileage Reimbursement: $0.60 per mile for all portal‑to‑portal and mobile surveillance mileage.
• Paid Administrative Time:
  Paid at regular hourly rate (report writing, administrative time, etc.).
• Paid Training:
  Paid at regular hourly rate.

• Paid Time Off and Paid Holidays.
• Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts.
• 401(k) with Company Match.

Frasco has been in business for 60 years as a family‑owned full‑service investigation company with hundreds of investigators and regional offices nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.

• Review assignments to determine case objectives and develop or follow action plans.
• Utilize various surveillance equipment and technology.
• Perform surveillance and activity checks, documenting video footage and relevant information.
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting.
• Drive safely and effectively in varied weather and traffic conditions.
• Move swiftly and discreetly to observe subjects.
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines.
• Prepare detailed reports with timestamps and supporting evidence for legal use.
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays.
• Attend and testify at hearings as required.

• Exceptional writing and communication skills.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to work independently and meet established deadlines.
• Strong critical thinking skills.
• Self‑starter with accountability for results and performance.
• Flexible schedule, including weekends.
• Ability to travel to and from assignments daily.

• Valid driver’s license with good driving record.
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage.
• Reliable personal vehicle, tinted windows preferred.
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity.
• Windows 11 or greater required, with 8+ GB of RAM preferred.
• Mac OSX 13 or greater required for iMac.

• High school diploma or associate’s degree in criminal justice or related field.
• Military background; insurance or investigations experience.

Equal Opportunity Employer.

$24-$32