Security Response Shift Supervisor

Overview

Security Response Shift Supervisor position at Garda World Security Services US, this full-time, on-site role is located in Oakland, CA. The role focuses on surveillance and threat spotting within security operations environments such as security operations centers, call centers, and gatehouses. Strong observation and attention to detail are essential.

Location:

Oakland, CA

Schedule:

Full-Time, flexible days; availability required from 2:30 pm to 11:00 pm; 16-40 hours per week
Compensation:
Competitive hourly wage of $35/hour (Daily Pay available for Garda World employees)

Benefits include medical, dental, and vision insurance; a 401(k) plan with employer matching; paid holidays; disability coverage; and life insurance options. Opportunities for career growth within Garda World.

• Support day-to-day supervisor operations, including training new officers, performing post checks, and scheduling to ensure the site has zero dark posts.
• Direct, supervise, and support shift officers; provide customer service such as welcoming visitors, verifying identity, and guiding visitors.
• Manage access control and respond to operational emergencies with timely communication and accurate reporting.
• Maintain operational logs, records, and post orders; develop and maintain effective client and staff relationships; act as liaison between Garda World, the client, and staff.
• Maintain zero safety incidents and foster a robust safety culture appropriate to the operating environment.
• Handle corrective action and discipline of subordinate officers (up to formal warnings) and participate in disciplinary decisions up to termination.
• Perform regular patrols to identify potential risks.
• Supervise and manage employees on the shift; maintain a professional relationship with the client at the site.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone; write incident reports and communicate security concerns.
• Ensure safety and protection of individuals and property.

• Be authorized to work in the U.S. and provide documentation of a High School Diploma or GED.
• Two years in a leadership position required; two years of security industry experience preferred.
• Strong report writing skills; sharp visual activity and exceptional concentration; strong proficiency with technology.
• Experience in security, military, or law enforcement is advantageous.
• Current BSIS Security License (Guard Card) and additional 32-hour security trainings (additional trainings may be obtained during onboarding).

Garda World Security is a global security solutions provider. Garda World remains committed to equal employment opportunities for all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, or disability, in accordance with applicable laws. This policy applies to all terms and conditions of employment, including hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Whelan Security of California, Inc. CA Private Patrol Number: 16344