Housing Navigator; HCS

Position: Housing Navigator (HCS)
Description

Compensation: $28.32-$30.02/hour DOEE

Benefits:

• Free Dental & Vision
• 19 Paid Holidays - Including 4 Mental Health Days
• 15 Vacation days & 10 Sick Days Annually
• Retirement Plan with a match
• Paid Training
• 10-year anniversary sabbatical
• Flexible Spending Accounts
• Professional Development Allowance
• Paid Parental Leave benefit
• Discounted Pet Insurance
• Affordable Health Insurance, including a free healthcare option for employees
• 50% coverage paid by employer for dependents (vision, dental, health)
• and many more!

Program Overview

Timmy's Home, operated in collaboration with Cardea Health, is a new interim housing program providing intensive housing-focused services to medically complex and behaviorally vulnerable unhoused participants. Based in Oakland, participants will receive on-site supportive services including housing navigation, caregiver support, meals, and linkages delivered using a trauma-informed, and participant-centered approach.

Position Summary

Under supervision of the Program Supervisor, the Housing Navigator is responsible for partnering with participants to address barriers to housing, identify and secure sustainable permanent housing options, and ongoing tenancy support services. This role will develop relationships with community-based service providers, landlords, and county partners to advocate on behalf of participants to ensure timely service delivery and contract compliance.

Essential Duties and Responsibilities

• Identify and provide program participants with housing resources needed to reach their permanent housing goals.
• In partnership with the Housing Services Manager, develop partnerships with property managers and landlords in counties that Roads Homes serves and maintain a database of landlords and available properties.
• Match landlord qualifications with client needs.
• Monitor the local housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions.
• Negotiate rental agreements with landlords, conduct housing inspections, and assist participants with review of lease agreements and move-ins.
• Assist with the client intake process and initial assessment.
• Collect and keep files of income certifications, calculations of subsidies and lease approvals for participants' direct lease contracts.
• Perform or arrange housing inspections prior to move-in.
• Maintain a database of all clients housed including date and location of permanent housing.
• Conduct regular home visits to clients who are housed.
• Ensure that all regulatory agreements, contracts, and fair housing laws are adhered to as they relate to housing.
• Provide individual and group education regarding housing retention, tenancy skills, and financial assistance and management.
• Coordinate eviction prevention services and follow up with landlords.
• In partnership with the Case Manager, assist clients in meeting basic needs for food, shelter, medical /mental health care, 's, etc., as needed.
• Maintain HMIS database records, including client intakes, program entry and program exit; ensure that all data is entered into HMIS within 24 hours of service delivery.
• Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of HIPAA certification standards.
• Drive your own or agency vehicle to the field and to other program sites, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Participate in promoting a safe, healthy, and clean working environment consistent with agency's health and safety practices.
• Attend and participate in all meetings and trainings as assigned.
• Complete and submit timesheets in a timely and accurate manner.
• Work within the framework of Insight Housing's Code of Conduct.
• Perform other tasks as assigned.

Qualifications, Skills, and Abilities

• High school required. Bachelor's degree in Social Services or related field a plus.
• Ability to complete CPR/First Aid Training.
• 1 year experience providing direct support services to individuals experiencing homelessness, mental health, substance abuse or other social issues strongly preferred.
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