Anti-Trafficking Caseworker

IRC (International Rescue Committee) seeks a Caseworker to serve survivors of trafficking in Oakland as part of its Anti‑Trafficking program. This position is represented by the OPEIU union and governed by a collective bargaining agreement.

The Caseworker provides trauma‑informed, comprehensive case management, connecting survivors with legal services, housing resources, public benefits, health providers, and psychosocial support. The role encourages survivor empowerment, maintains professional boundaries, and practices self‑care to address vicarious trauma.

• Provide trauma‑informed case management and referrals to help survivors feel safe, empowered, and stable.
• Conduct individualized initial assessments, safety planning, and orientation to services.
• Assist clients in accessing shelter, physical and mental health services, and legal resources to advance immigration status.
• Identify service barriers, advocate for higher‑quality and culturally appropriate services, and develop positive relationships with community stakeholders.
• Participate in outreach, technical assistance, and training for community‑based organizations, government, and law enforcement.
• Supervise and coordinate volunteers and interns to support service delivery and resource referrals.
• Maintain quality case notes, file management, and documentation of direct assistance requests (e.g., rent, utilities).
• Comply with all agency policies, procedures, and protocols.
• Perform related duties as assigned.

• Reports to:
  
  Anti‑Trafficking Supervisor.
• Collaborates internally with Anti‑Trafficking department members and other IRC departments such as Economic Empowerment, Safety and Wellness, Community Integration, and Immigration.
• Engages externally with legal providers, social services, health care providers, educational institutions, employment programs, anti‑trafficking task forces, consulates, law enforcement, and other community‑based organizations.

• Preferred:
  Two years of relevant experience in social services, case management, or related fields.
• Preferred educational background:
  Undergraduate degree in Social Work, Psychology, or a related field; significant experience may substitute education.
• Compassionate understanding of survivors’ unique needs.
• Ability to maintain a positive, cooperative, professional demeanor with clients and partners.
• Skill in de‑escalating stressful situations in a trauma‑informed manner.
• Team‑oriented, multicultural work environment fit.
• Excellent oral and written communication and strong organizational skills.
• Spanish fluency required; culturally sensitive skills for underserved communities preferred.
• Proficiency with case‑file management and knowledge of Bay Area legal and public‑benefit systems preferred.
• Reliable transportation and a valid driver’s license required.

Hybrid work schedule in a standard office environment; travel within the service delivery area is required.

Hourly pay range: $26–$27 (US‑based candidates).

• 10 sick days and 10 US holidays.
• 20–25 paid time off days based on role and tenure.
• Medical insurance (starting at $163 per month), dental ($6.50 per month), and vision ($5 per month).
• Health care and commuter cost FSA.
• 403(b) retirement plan with immediate vesting matching.
• Disability and life insurance.
• Employee Assistance Program for counseling and mental health support.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.