Resident Services & Wellness Coordinator – Bilingual; Cantonese​/Mandarin

Resident Services & Wellness Coordinator (Resident Services Coordinator I)

Location:

East Bay, CA. Status:
Full-Time. Onsite.

East Bay Asian Local Development Corporation (EBALDC) is a nonprofit organization dedicated to building healthy, vibrant, and safe neighborhoods across the East Bay. Through high‑quality affordable housing, resident services, and community development, we work at the intersection of housing stability, health, and economic opportunity.

Our communities are diverse, resilient, and deeply rooted—and our work is grounded in the belief that housing is just the beginning. Lasting impact comes from connection, access to resources, and opportunities for residents to thrive.

Fluency in Cantonese and/or Mandarin is required to support a large Chinese‑speaking resident population, build trust, and deliver services.

As a Resident Services & Wellness Coordinator, you will support residents’ day‑to‑day well‑being and long‑term stability. This relational role involves building trust, connecting residents to resources, and creating programs that support health, independence, and engagement.

You’ll help residents navigate challenges, access services, and participate in programs that strengthen individual outcomes and the broader community. Ideal candidates are people‑centered, resourceful, and energized by community work.

Hourly Range: $24.00 – $28.00 DOE. Starting pay is based on experience, skills, and internal equity. EBALDC offers a comprehensive benefits package, including medical, dental, vision, retirement, and paid time off.

• Provide one‑on‑one resident support, referrals, and service coordination
• Connect residents to healthcare, food access, financial assistance, and public benefits
• Plan and lead community programs, workshops, and engagement activities
• Coordinate wellness initiatives (health education, fitness, aging support)
• Track participation, maintain documentation, and support reporting
• Partner with Property Management and community providers

You’ll check in with residents, coordinate programs, and connect people to resources. Some days include hosting wellness activities or community events; others focus on follow‑ups, documentation, and planning. Every day centers on building trust and supporting residents to thrive.

• Experience in human services, public health, or community‑based work (or equivalent)
• Experience working with diverse communities; seniors or affordable housing experience preferred
• Fluency in Cantonese and/or Mandarin (required)
• Strong communication, organization, and relationship‑building skills
• Ability to manage multiple priorities and maintain confidentiality

• Onsite at an EBALDC property
• Regular resident interaction; occasional evenings and weekends

• Experience working with seniors, families, or affordable housing communities
• Familiarity with public benefits and community resource systems

• Onsite at an EBALDC property with regular resident interaction
• Occasional evenings and weekends may be required
• Ability to move throughout the property and community spaces as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EBALDC participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

EBALDC is an equal‑opportunity employer and is committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.

In accordance with the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Employment with EBALDC is at‑will and may be terminated at any time, with or without cause or notice, in accordance with applicable law.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr.