Program Manager: Overnight​/Weekend

About Cardea Health:

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations.

Mission Statement:

Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations.

Workplace Culture:

Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

Our Cardea CARE(S) Values include:

Compassion Big heart, steady presence

Accountability

We own it: the work, the follow-through, the impact.

Respect We assume good intent and keep it real

Engagement

We lean in and figure it out together.

Support We’ve got each other across roles, teams, and sites.

These values guide how we care for residents, collaborate with colleagues, and represent Cardea Health in the community.

Schedule:

The regular schedule will consist of five overnight shifts per week and may include weekend coverage based on business needs. Scheduled workdays may vary, and work schedules will generally be communicated in advance. Applicants must be available to work overnight shifts and have weekend availability.

Primary

Work Location:

Multisite Multisite staff work across several program locations throughout Alameda County, providing care and support wherever it is most needed. These sites offer a range of services, including post-hospitalization medically supported shelter, medical respite care, skilled nursing, and caregiving support.

Job Summary:

The Program Manager of Transitional Housing will supervise and direct personnel and program activities for Cardea Health Transitional Housing Programs, including Natalie’s Place, a recuperative care program serving people who have experienced homelessness. The Program Manager is accountable for assisting with managing facilities, clinical personnel, housekeeping and caregiving functions, food service, transportation, and housing navigation. In addition, the Program Manager will work with the nursing team to manage the flow of clients through the program, from admission to discharge.

Job Duties:

Assist the Program Director of Transitional Housing and Director of Nursing for Transitional Housing with leading a team of dedicated clinical and non-clinical professionals

Under the direction of the Program Director, oversee facilities and operations at a site of units

Support the Program Director in manage personnel and operations related to:

Clinical staff

Case management

Housekeeping Caregiving Food  service

Transportation

Housing navigation

Troubleshoot issues as indicated

Escalate challenges when appropriate

Manage client experience in the program from referral to discharge

Assist with data reporting as required for assessment of program performance

Maximize program efficacy in securing service connections and permanent housing for clients

Ensure that clients move through program in accordance with program parameters

Fill all beds promptly

Basic Qualifications:

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse team members and clients

Strong leadership skills, including team building

Excellent organizational skills and attention to detail

Excellent critical thinking and creative problem-solving…