Operations Manager

Operations Manager

Management Oakland, CA, US

3 days ago Requisition

Salary Range: $97,000.00 To $ Annually

The Operations Manager is responsible for managing and supervising employees and all phases of terminal operations activities, including the cost‑efficient use of labor and stevedore equipment, supervision of labor, and preparation and distribution of comprehensive and accurate operations reports.

Work shifts may fluctuate depending on vessel arrival schedules and operational requirements. Must be available to work weekends, day and night shifts and long hours (up to 12 hours per shift) and adapt to changes in work schedules. Work may include “flip” shifts within the same day or week.

This position offers an opportunity to demonstrate capabilities in supervising employees, planning efficient operations, organization, leadership, management, and overall knowledge of terminal operations. The position requires aggressive and innovative decision‑making and management skills that result in a harmonious and successful operation.

The following describes the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of the incumbent. Consequently, incumbents may be asked to perform other duties as required.

• Recruitment
  • Interview candidates for steady positions (foremen, supercargoes, chief supervisors, planners, longshore labor, department staff).
  • Make final hiring decisions.
• Work Assignments
  • Determine manning requirements and assign employees to work shifts (day‑swing‑night and weekend).
  • Authorize extra pay and overtime.
  • Accountable for the work performed by employees to ensure completion properly and safely.
  • Responsible for all decisions regarding scheduling and interruptions.
  • Determine amount of labor and equipment necessary to cost‑effectively satisfy customer requirements.
  • Decide how a ship will be worked, extending work shifts if necessary to meet vessel’s sailing time.
  • Keep accurate payroll records and review timesheets.
  • Conduct periodic performance assessments.
• Discipline
  • Decide upon and carry out discipline in accordance with collective bargaining agreements.
  • Investigate alleged misconduct, decide whether to fire or file an employer complaint, prepare complaint documentation, and represent the company at LRC meetings.
  • Take immediate corrective action (warning, citing, terminating) consistent with agreements.
• Grievance Adjustment
  • Investigate and resolve grievances expeditiously using independent judgment.
  • Coordinate with managers of other operations when grievances cross areas.

• Distribute steady labor for optimal coverage.
• Order supplemental labor through dispatch halls, mindful of ordering and cancellation times.
• Track steady clerks, bosses, and relevant union rules on dispatching, crane operator manning, and skilled workers.

• Ensure adherence to IMDG and CFR for hazardous cargo.
• Instruct frontline supervision at shift start on safety, PPE, and safety talks.
• Prepare productivity reports (shift‑by‑shift) balanced against dispatch logs.
• Coordinate closely with M&R for equipment availability and triage plans.
• Coordinate vessel schedules, pro‑forma integrity, gang structure, and dispatch assignment.

• Monitor progress of vessel operation and adjust as necessary.
• Communicate with vessel agent on all operational aspects.
• Prepare vessel productivity reports, balanced with supercargo shift report and cargo manifests, and submit to senior management.

• Direct, supervise, and analyze all gate and yard pre‑planning and physical operation.

• Manage and supervise on‑dock rail activities, ensuring safety, production, and coordination with rail carriers and customers.

• Job location:
  
  indoor office building; outdoor terminal yard, onboard vessel, cargo handling equipment, and other structures.
• Environmental conditions:
  
  daily exposure to weather, dirt, dust, loud noise, fumes, vibration, darkness or poor lighting, hazardous materials.
• Strength: lift up to 50 lbs, frequent…