Ground Passenger Service Agent

Schedule:

Full-time, open availability needed. Wage:
The current wage of $22.04/hr will increase starting July 1st. An additional raise will follow after 90 days.

100% employer paid benefits (employee + family)

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast‑paced, team‑oriented environment, we want to speak to you!

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Vision insurance
• Paid time off
• Growth potential

• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

This role handles varying responsibilities as Aircraft Security Agent and Baggage Handler. In the role of Aircraft Security, you will guard secured areas of the airport, which includes entrances to aircraft. Inquiry to suspicious individuals and detailed observation is required. As our Baggage Handler, your primary responsibility will be to ensure the timely, efficient, and safe handling of passenger luggage from check‑in to aircraft loading and vice versa.

You will be involved in loading and unloading baggage from conveyor belts and aircraft, ensuring that luggage is handled with care and sorted accurately according to flight destinations.

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful Prime Flight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

• Guard the jet bridge to the aircraft ensuring no unauthorized entrance
• Abide by all airport and security rules and regulations in challenging suspicious individuals and those not wearing an unescorted SIDA identification badge
• Load and unload passenger luggage
• Operate baggage handling equipment such as conveyor belts and trolleys
• Sort and route baggage to the correct flight and carousel
• Ensure timely delivery of baggage to and from aircraft
• Complete any incident reports with accuracy
• You have a great attention to detail
• You enjoy working with a team or individually to accomplish your tasks
• Physical activity may include:
  Stand and walk for extended periods of time;
  Ability to lift at least 70 pounds;
  Must bend, twist, stoop and reach;
  Must stand and walk for long periods of time;
  Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment;
  The noise level in the work environment is usually moderate but may become high at various times. Employee must be willing to wear/utilize company‑supplied personal protective equipment (hearing protection) to mitigate their noise exposure

• Minimum age of 18 years old
• Strong interpersonal and communication skills
• Ability to lift 70 pounds or more
• Ability to work in a physically demanding outdoor environment
• Ability to read, write and communicate in the English language, including documents
• Commitment to providing excellent customer service
• Comfortable working with computers, mobile devices, and tablets
• Ability to pass a drug screen