Drayage Dispatcher

Overview

Dreisbach has built a reputation for exceptional customer service, integrity, and dependable logistics solutions. As a family-owned third-party logistics company specializing in refrigerated warehousing and transportation, we move products throughout the West Coast and around the world. We are seeking an experienced Drayage Dispatcher to join our Transportation team. If you thrive in a fast-paced environment, enjoy solving logistical challenges, and have experience coordinating container movements through the Port of Oakland, we’d like to hear from you.

Location:

Oakland, CA

Salary Range: $80,000-$95,000 annually

• Serve as the central point of communication between drivers, terminal operators, internal logistics, and customers to ensure freight moves safely, efficiently, and on schedule.
• Coordinate daily movement of import and export containers between Port of Oakland terminals and company facilities.
• Dispatch drivers by assigning loads, scheduling pickups and deliveries, and optimizing routes to maximize productivity and minimize empty miles.
• Monitor container status, ERD/LFD dates, terminal appointments, and gate cutoffs to ensure timely freight movement.
• Coordinate appointments with port terminals and company facilities while ensuring required documentation is complete and accurate.
• Monitor driver progress throughout the day using transportation management and tracking systems, providing timely support and route adjustments as needed.
• Communicate with drivers regarding assignments, delays, equipment issues, and customer requirements.
• Resolve operational issues including chassis availability, equipment shortages, terminal holds, and other service disruptions.
• Verify compliance with DOT Hours of Service requirements and company safety policies; ensure drivers complete required inspections and documentation (DVIRs).
• Maintain accurate dispatch records and operational data within the Transportation Management System.
• Provide timely updates regarding shipment status to customers, terminal personnel, and internal departments.
• Collaborate with warehouse, customer service, and operations personnel to ensure efficient freight movement.
• Perform other related duties as assigned.

• 1-3 years of experience in drayage or port dispatching.
• Strong working knowledge of local on-dock and off-dock port/terminal operations.
• Familiarity with port and terminal systems (e.g., Emodal, Pier Pass, SSL portals) and appointment/holds processes.
• Knowledge of steamship line (SSL) equipment release processes, including website portal and email release requirements.
• Proficiency with Transportation Management Systems (TMS), GPS tracking tools, and basic Microsoft Office (Excel, Outlook).
• Solid understanding of DOT Hours of Service (HOS) and driver compliance requirements.
• Experience managing driver schedules, routing, and real-time issue resolution in a fast-paced environment.
• Clear, professional verbal and written communication skills with drivers, terminals, and customers under pressure.
• Strong organizational and time-management skills with the ability to handle high call/email volume and multiple simultaneous loads.
• Knowledge of chassis types and overweight container requirements for 20' and 40' equipment, including on-hire/off-hire and release processes.

• Medical, dental, 401k with Company match, vacation, sick pay, paid holidays, and company-provided life/disability insurance.
• Full-time position, Monday – Friday with occasional overtime.

We are an equal employment opportunity employer. We do not discriminate in recruitment, hiring, or terms or conditions of employment on the basis of race, sex, pregnancy, color, national origin, sexual orientation, gender identity, gender expression, religion, age, disability, genetic characteristics, military or veterans’ status, or other basis prohibited by applicable law.