Evenings Greeter​/Receptionist

RESPONSIBILITIES:

• Greet customers upon their arrival at dealership.

• Answer all incoming calls promptly, and direct call to appropriate individual.

• Handle general inquiries from callers.

• Communicate with all callers in a friendly, efficient and professional manner and attempt to minimize the amount of time they are placed on hold.

• Refer messages to correct party in a timely manner.

• Place long distance calls.

• Inform telephone company maintenance department of any switchboard malfunctions.

• Revise and distribute company telephone lists when necessary.

• Perform clerical duties such as arranging for couriers and proofreading, and assist other administrative departments as necessary.

• Attend all department meetings.

• Follow all company and manufacturer policies, directives and procedures.

• Perform any other duties as required.

QUALIFICATIONS:

• High School Diploma.

• 1–2 years’ related receptionist experience, preferred.

SKILL & EFFORT:

• Personable, high customer-relation skills, and pleasant telephone manner.

• Excellent communication and interpersonal skills.

• Solid typing and filing abilities.

• Strong organizational and multi-tasking abilities.

• Manual dexterity for typing / keyboarding.

• Computer literate.

WORKING CONDITIONS:

• Occasional dealings with upset or impatient people.

• Occasionally manage stressful situations involving customers.

• Occasional eyestrain related to computer use.

* HOURS*:
Monday-Thursday - 11:00AM - 7:00PM, Saturday - 8:45AM - 5:00PM