Bilingual Vendor Specialist

Position: Bilingual Vendor Performance Specialist

Sommaire de la compagnie

Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée.

FCT offre la meilleure assurance titres de l’industrie et fournit des solutions de recouvrement et d’autres produits et services aux professionnels juridiques, du crédit, de l’évaluation et de l’immobilier partout au Canada. Chez FCT, vous aurez l’occasion de bâtir une carrière intéressante. Joignez-vous à nous pour nous aider à poursuivre notre travail excitant et à exercer une grande influence sur nos collègues, nos clients et les collectivités.

Sommaire du poste

Nous sommes toujours à la recherche d’excellents talents; de personnes qui font preuve d’engagement profond envers la clientèle et le marché que nous desservons. Si vous désirez vous joindre à une entreprise qui s'est engagée envers le succès de chacun de ses employés et qui offre des défis, des objectifs et des occasions de croître, tant au niveau personnel que professionnel, dans un environnement axé sur le travail d'équipe, vous aimerez travailler avec nous!

Nous comprenons que la promotion d’un environnement diversifié et inclusif est essentielle au succès de nos activités, et nous y travaillons activement chaque jour.

As a Bilingual Repossession Coordinator, you will provide world-class service to customers, clients, partners, and vendors. You will participate in the intake, set up, management, redemption, and disposal of repossessed assets.

You will engage in communications with customers, Internal and external partners via proprietary secured technology, telephone, email, and letter correspondence. You will help to facilitate repossessions, redemptions, and remarketing as required according to company and legislative guidelines. You will also provide administrative and reporting support to team members and management.

You are organized, detailed, process oriented, and articulate.

As a Specialist, Vendor Performance

HERE’S HOW YOU’LL CONTRIBUTE:

Be a highly engaged team member that provides best in class service to internal and external stakeholders. Partners include fellow employees, customers, and vendors.

Ability to determine accurate wholesale and retail values on securities in order to maximize national returns. Use and document tools like CBB, Nada, Blue books, market guides, etc.

Prepare detailed support documents.

Translate French correspondence to English and vice versa

Perform duties in relation to intake, set up, repossession, transport, remarketing, and skip processes according to company policies and legislative guidelines.

Close and invoice accounts accurately.

Provide information and guidance to customers in order to facilitate bringing accounts current

Must be detail oriented and be able to understand and prepare complex documentation and update different host systems. Maintain detailed records.

Manage vendor performance and ensure that tasks are completed, and expectations met.

PPSA searches, discharges, and registrations

Legal documents and demands

Complaint tracking and resolution

Third party vendor assignment and tracking. Partners include:
Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.

Update and prepare various reports, manipulate data, and provide meaningful insight. Track and analyze performance data

Ability to document processes and train other employees

HERE’S WHAT YOU’LL BRING:

Education & Experience:

University or college degree preferred

Two (2) to five (5) years of repossession, remarketing, and collections experience or combination of education and industry related experience

Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive industry and vehicle values

Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows.

Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada. Understanding of automotive…