Branch Administrator

Area(s) of interest: Advisory services, Personal banking

A career as a branch administrator at National Bank Financial, your ability to work in synergy with clients and colleagues will be a key asset. In this role, you’ll be responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in effect.

• Ensure that day-to-day branch operations related to financial transactions are compliant
• Act as a contact person with respect to operational issues, HR questions and logistical needs for branch employees
• Disseminate administrative procedures and policies and ensure that branch employees understand and comply with them
• Perform rigorous follow-ups as recommended by Internal Audit and Compliance
• Closely monitor budgets related to branch activities
• Make sure that the premises and a quality work environment are maintained
• Provide administrative support to the Regional Manager on a variety of tasks

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

You’ll report to the Regional Manager for your branch’s region. Collaboration and partnership will be key to your success.

• College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
• Experience in the investment industry, an asset
• Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
• Very good knowledge of Word, Excel and Outlook
• Excellent interpersonal and organizational skills
• Excellent verbal and written communication skills

• Change Management
• Communication
• Conflict Resolution
• Critical Thinking
• Emotional Intelligence
• Multitasking
• Organization Skills
• Recruiting
• Stress Management
• Teamwork
• Accountability
• Client-focused
• Decision Making
• Detail-oriented
• Digital literacy

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We welcome all candidates!