Account Executive, Tickets

Reports to: Director, Premium Experiences, Tickets

Status
:
Contract, Full Time (8 months)

Pay Range: $48,000 - $52,000 per annum

Ideal Start Date
:
March 2026

About Us

Golf Canada is the National Sports Federation and governing body for golf in Canada representing more than 319,000 golfers and 1,435 member clubs across the country. A proud member of the Canadian Olympic Committee, Golf Canada’s mission is to increase Canadian participation and excellence in golf while upholding the values of Fun, Inclusivity, Excellence, Integrity, Accountability. For more information about what Golf Canada is doing to support golf in your community, visit

This role provides a unique opportunity to work as part of a team in a dynamic and fast-paced environment while gaining experience in a range of event management tasks. Account Executives will work alongside full-time staff on many aspects of the RBC Canadian Open & CPKC Women’s Open. This role supports the execution of ticket sales strategies across individual, group, and corporate ticket products, while delivering best-in-class service to fans, corporate clients, and community stakeholders.

This position is ideal for a motivated, early-career sales professional looking to grow within the sports and live events industry, gain hands‑on experience at a premier international sporting event, and develop into a future sales leader.

1. Sales of RBC Canadian Open & CPKC Women’s Open Tournaments 70%

• Receive in-bound and place out-bound calls and emails relating ticket sales and service.
• Proactively sell ticket products including daily grounds tickets, weekly passes, group tickets, premium upgrades, and promotional offers
• Support group sales initiatives targeting corporate clients, community groups, charities, schools, and sports organizations
• Working independently to generate outbound sales (calls, emails, Linked In outreach) to generate new business and grow existing accounts
• Manage a portfolio of ticket buyers, providing timely follow‑up and exceptional customer service
• Build strong relationships with repeat buyers to drive retention and upsell opportunities
• Support clients through the full sales lifecycle, from inquiry to post‑event follow‑up
• Assist in achieving and exceeding individual and team revenue targets

2. Service & Administrative Support 20%

• Tracking and adding of payments.
• Reporting & Invoicing
• Support of our sales & finance teams.
• Maintain accurate records of sales activity and pipelines within CRM and Ticketmaster systems
• Track leads, conversions, and revenue performance against targets
• Assist with sales reporting, forecasts, and post‑event recap analysis
• Assist with ticket fulfillment, delivery, and issue resolution in collaboration with ticket Operations
• Support the execution of ticketing promotions, offers, and sales campaigns
• Assist with communication and support our customers in our mobile ticketing initiatives.

3. Other Duties 10%

• Special assignments as required.
• Work with professional championships & Sales teams to manage on‑site corporate hospitality customer requirements for Canadian Opens.
• Work closely with Ticket Operations, Marketing, Partnerships, and Hospitality teams to align sales efforts
• Work with manager of ticket operations and service to learn the back end of the TM Archtics system and work the phone queue during busy periods.
• Support sales operations interns and seasonal staff as needed during peak sales periods
• Continuously develop product knowledge and sales skills through training and mentorship

• 1–3 years of experience in sales, ticketing, sponsorship, or customer service (sports or live events preferred)
• Experience using Ticketmaster Archtics, CRM systems, or sales platforms
• Background in sports, entertainment, or live events
• Familiarity with the GTA corporate and group sales market
• Interest in pursuing a long‑term career in sports sales or commercial leadership
• Strong organizational skills and administration skills.
• Excellent verbal and written communications skills.
• Exceptional customer service skills, including professional and proficient phone, interpersonal and email communications.
• Stro…