Field Service Technician

Company: GBS Food service Equipment Inc.

Location:

Oakville, ON (Head Office) — Service area covers Southern Ontario
Job Type: Full-time, Permanent
Pay:
Competitive salary based on experience — contact GBS for details
About GBS Food service Equipment Inc.  GBS Food service Equipment Inc. is a leading distributor of commercial food service equipment, serving restaurants, grocery chains, hotels, institutions, and commercial kitchens across Canada. Based in Oakville, Ontario, our service department supports installations, repairs, preventative maintenance, and warranty work on a wide range of commercial kitchen equipment including cooking, refrigeration, warewashing, and ventilation systems.
The Opportunity  We are looking for an experienced G2 Gas Technician and/or AC Mechanic to join our growing service team. In this role, you will perform service calls, installations, and preventative maintenance on commercial food service equipment throughout Southern Ontario. You will work directly with restaurant owners, grocery operators, and institutional kitchen staff, representing GBS as a trusted, knowledgeable service professional.
This is a hands-on, field-based role with a company vehicle, phone plan, and tools provided. You will be supported by an experienced team at our Oakville head office while working independently in the field.
What You Will Do   Diagnose, troubleshoot, and repair commercial food service equipment including ovens, fryers, steamers, grills, combi ovens, dishwashers, refrigeration units, and other commercial kitchen systems
Perform scheduled preventative maintenance and equipment inspections
Complete new equipment installations and startups at customer locations
Read and interpret exploded parts diagrams, wiring schematics, and technical service manuals
Communicate clearly with restaurant owners, operators, grocery managers, and kitchen staff on-site to explain issues, solutions, and timelines
Provide verbal and phone-based troubleshooting assistance to remote clients and service partners across Canada
Document service work accurately, including parts used, labour time, and recommended follow-up
Maintain your service vehicle, tools, and parts inventory in clean, organized condition
Participate in an on-call rotation for weekend and after-hours service coverage as needed
Collaborate with the service team, parts department, and warehouse to coordinate parts availability and scheduling
Mandatory Qualifications   Minimum 2 years of hands‑on service experience
Strong troubleshooting and diagnostic skills
Ability to read exploded parts diagrams, wiring schematics, and technical manuals
Fluent in English (reading, writing, and speaking)
Valid Ontario driver's license with a clean driving record
Hardworking, dependable, and able to work independently in the field
Comfortable working in commercial kitchen environments (heat, confined spaces, rooftop units)

Preferred Qualifications   Refrigeration certification (313A or 313D)

Experience with major commercial food service brands

Experience with warranty service processes and documentation
What We Provide   Company service vehicle
Tools and equipment required for the role
Extended health care, dental, life insurance, and AD&D
Performance-based bonus opportunities
Vacation and paid sick days
On-call standby compensation
Training and professional development
Supportive, family-owned work environment
Working Conditions   Field‑based role covering Southern Ontario, with head office support in Oakville
Work is performed on‑site at customer locations including restaurants, grocery stores, hotels, and institutional kitchens
Exposure to heat, grease, confined spaces, and rooftop equipment
Physical demands include lifting up to 50 lbs, bending, kneeling, and working on ladders
Standa…