Customer Service Representative Position

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Goetz Insurance Agency, a trusted family‑owned business, is looking for motivated and customer‑focused individuals to join our team as Customer Service Representatives. If you have excellent communication skills and a passion for helping others, we want to hear from you!

• Supportive & Fun Work Environment – Be part of a team that values collaboration and a positive atmosphere.
• Flexible Hours – Enjoy work‑life balance with scheduling flexibility.
• Hands‑On Training – No experience? No problem! We provide thorough training to set you up for success.
• Growth Opportunities – We invest in our team members and offer room for advancement within the company.

• Maintain and grow business levels to meet or exceed sales goals.
• Provide exceptional customer service in line with our company values.
• Assist individuals, families, and businesses in selecting the most suitable insurance policies.
• Maintain accurate records of insurance policies and client interactions.
• Stay up to date on company products, pricing, and policy details.
• Answer customer inquiries via phone and email in a prompt, professional, and friendly manner
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• Experience is preferred but not required – We’re happy to train the right candidate!
• Strong oral and written communication skills
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• Excellent customer service and interpersonal skills
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• Basic computer proficiency
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For over 19 years, we have proudly served the Saint Louis area as a family‑owned and operated insurance agency. Our mission is simple: provide outstanding customer service and help our clients find the best coverage to fit their needs. Join us and become part of a team that values integrity, professionalism, and personal growth!