Office Administrator​/Phone Sales

PLEASE READ CAREFULLY BEFORE APPLYING — SALES-HEAVY ROLE Mon–Fri, 9AM–5PM | $18/hour to start + performance pay after 90 days

Home-based office on commercial property located in Oberlin

This position is NOT an administrative-only role
.

This is a sales-forward, phone-intensive position that requires proven, professional phone sales experience
. If you are not comfortable selling, handling objections, and closing over the phone all day
, this role will not be a good fit.

As Office Manager Apprentice
, you are a key team member supporting management and staff for The Grounds Guys of Avon, groundsguys/ and Dirty Dog Home Solutions, and your primary responsibility is high-volume inbound and outbound phone sales
, supported by office administration, scheduling, bookkeeping, and customer follow-up.

Applicants must have a minimum of 3+ years of phone-based sales experience.

Customer service–only or administrative backgrounds without strong sales experience will not be considered.

You must be confident, persuasive, organized, and motivated by performance-based pay.

• Handle high call volume inbound and outbound sales calls
• Sell services, overcome objections, and close jobs on the phone
• Follow up on estimates, proposals, and unsold leads
• Upsell and cross-sell services when appropriate
• Maintain professional, confident, and friendly phone presence
• Track and manage leads using CRM and scheduling software

• Scheduling appointments and managing calendars
• Microsoft Office (Word, Excel, PowerPoint)
• Reports, mail, and general office coordination
• Billing, AR, and collections using Quick Books Online
• Communication with sales and production teams

• GGPro
• Housecall Pro
• Microsoft Office
• Paradox
• Scorpion (marketing spend and ROI tracking)

• Run hiring ads and manage interview scheduling
• Assist with onboarding and payroll coordination
• Order and manage uniforms and office supplies
• Manage Facebook, Instagram, and Google profiles
• Respond to Google reviews (positive and negative)

• Proven phone sales experience (3+ years REQUIRED)
• Comfortable asking for the sale and closing
• Results-driven and motivated by performance pay
• Strong communication and listening skills
• Able to multitask in a fast-paced environment
• Self-directed, organized, and detail-oriented
• Professional demeanor with residential and commercial decision-makers

• You dislike phone sales
• You are uncomfortable closing deals
• You prefer behind-the-scenes administrative work only
• You are not motivated by performance-based pay

• $18/hour to start + performance pay after 90 days
• Paid training and advancement opportunities
• Vacation after one year
• Paid company-recognized holidays after 90 days
• Uniforms provided after 60 days
• Long-term growth opportunity for the right candidate