IT Business Analyst

Please see Special Instructions for more details.

Commitment to Equal Opportunity and Inclusive Excellence
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Oberlin College is committed to creating and sustaining a vibrant, welcoming community where all individuals are treated with dignity and respect, and where every member has an equal opportunity to learn, work, and contribute based on their talents, skills, and merit. We value a campus environment that draws on a wide range of backgrounds, experiences, perspectives, and ideas to enrich education, scholarship, and daily interactions.

The College adheres strictly to all applicable federal and state civil rights laws, including Title VI, Title VII, Title IX, the Equal Protection Clause, and related regulations. We do not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, or any other protected characteristic in employment, admissions, or educational programs. Hiring and advancement decisions are made based on qualifications, experience, and job-related criteria.

We encourage candidates from all backgrounds who share our dedication to academic excellence, free inquiry, respectful dialogue, and equal opportunity under the law to apply. The Office for Institutional Equity plays a key role in supporting a fair, compliant, and inclusive workplace and learning environment for the entire Oberlin community.

The Center for Information Technology ( CIT ) at Oberlin College is leading a campus-wide transformation to modernize enterprise systems, streamline digital workflows, and expand data-informed decision-making. This transformation includes the implementation of a new cloud-based ERP system that will reshape administrative and academic operations across the College. The IT Business Analyst will join the institution at a pivotal time, working closely with departments to reimagine processes, improve data access, and modernize enterprise applications.

Reporting to the Associate Director of Enterprise Applications, this position plays a key role in ensuring campus-wide systems are responsive, efficient, and aligned with institutional priorities. The analyst manages a portfolio of enterprise applications, including platforms supporting student advising (Anthology Reach), student engagement (Engage), and residential life (Star Rez), and helps translate functional needs into workflows that improve user experience, reduce risk, and support long-term success.

This role combines business process analysis, data and reporting expertise, application lifecycle management, and technical consulting to support enterprise applications relied on by departments including the Registrar, Human Resources, Student Affairs, Finance, Admissions, Financial Aid, Academic Divisions, and Institutional Effectiveness and Planning ( IEP /IR). The IT Business Analyst serves as a connector between functional users and technical teams, ensuring enterprise technology is configured and supported in ways that drive institutional effectiveness and student-centered service delivery.

This position is on-site, 5 days per week.

• Collaborate with campus departments to review, map, and improve business processes supported by enterprise applications.
• Analyze workflows to identify opportunities for automation, efficiency, and enhanced service delivery.
• Evaluate vendor solutions and propose system configurations and integrations that align with best practices and institutional needs.

• Develop and support reporting and dashboards using tools such as Power BI, Tableau, Argos, or other platforms.
• Partner withIEP/IR to support data governance, business data definitions, and quality assurance.
• Contribute to data-related policies and serve as a liaison to cross- functional data governance groups.
• Maintain strong data management practices across systems such as Anthology Reach, Engage, and Star Rez.

• Act as a subject matter expert for assigned applications, including student engagement, advising, housing, and otherERPcomponents.
• Plan and coordinate system upgrades, testing, vendor engagement, and release management.

Lead or support rollouts of new features and modules that enhance institutional capabilities.

• Provide front-line support to end users; resolve tickets, troubleshoot…