Residence Business & Operations Manager

Residence Life Business & Operations Manager

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The Office of Residence Life invites applications for the position of Residence Life Business & Operations Manager. This is a full-time, 12-month continuing, Administrative and Professional Staff position.

Oberlin College is unique among independent colleges in its commitment to offering students a wide variety of on-campus housing options, such as special interest theme housing, cooperative housing, apartment and suite-style housing, and traditional housing. Residential living and dining are integral to the educational experience of Oberlin students; more than 90% of Oberlin’s students live and dine on campus during their entire 4 to 5 years as undergraduates.

Reporting to the Assistant Vice President/Dean of Residence Life and Auxiliary Services, this role serves as a strategic and operational partner responsible for business operations, administrative systems, and assessment practices that support a vibrant and inclusive residential community. Specific responsibilities include managing information and workflow responsibilities for the Residence Life and Auxiliary Services Office; supporting department leaders with budget and operational responsibilities;

and providing oversight of office staff management and administrative functions.

This position advances the mission, vision, and values of Residence Life by ensuring efficient, equitable, and student-centered operations while fostering collaboration, continuous improvement, and inclusive excellence. The incumbent will work with all divisional administrative support personnel including Operational Managers with the Division of Student Affairs to ensure accuracy and prioritization of work throughout the institution.

• Oversee Residence Life and Auxiliary budgets, including purchasing, reconciliation, payroll, and financial reporting.
• Manage procurement processes and vendor relationships.
• Align financial planning with departmental priorities identifying resources needed to be successful and financially responsible for office operations.
• Monitor and analyze financial trends to inform decisions.

• Manage daily office operations, workflow, and communications.
• Manage projects that require completion in a timely manner, with ability to travel where projects are situated, at the direction of the Assistant Vice President and other office leaders.
• Oversee scheduling, meetings, and events with Office personnel.
• Supervise administrative staff and student employees as directed.
• Support development of a comprehensive assessment strategy.
• Collect and analyze data to inform program and operational improvements.
• Produce reports and support strategic planning efforts that promote evidence-based decision-making.

• Develop and refine office policies and procedures with office leadership support.
• Lead process improvement initiatives centered on equity and efficiency.
• Support onboarding and training of staff.
• Coordinate operational systems and tools for effective student engagement.

• Manage communications across internal and external stakeholders.
• Maintain strong relationships with campus partners.
• Oversee web content and publications.

• Ensure operations support an inclusive and equitable residential experience.
• Advance belonging and student success initiatives.
• All other duties as assigned.

Flexible hours, including weekends and evenings, are…