STAR Operator Job Ocala area,Florida USA,Administrative/Clerical

Position: STAR Operator I

This is a position responsible for transcribing police reports via live dictation, email, and hard copy reports. Entry of NIBRS data into each incident report and the ability to conduct NIBRS data validation. Requires above average data entry and use of grammar and spelling skills, along with knowledge of basic interview techniques. Requires the ability to use discretion with confidential information.

Duties

A. Abide by the “Law Enforcement Code of Ethics.”

B. Ability to learn the RMS Program efficiently in order to enter law enforcement reports accurately.

C. Enter incident reports received via telephone and email into the RMS program.

D. Proof incident reports for accuracy, including spelling, proper coding, and/or data abbreviations.

E. Ability to take dictation over the phone and use interview techniques to ensure all required data is gathered and entered into the RMS system to generate an accurate incident report.

F. Ability to create an incident report from a preexisting charging document.

G. Ability to use a standard phone system, including answering and transferring calls internally within the STAR Division, as well as to other employees/departments agency wide.

H. Ability to learn all NIBRS requirements and guidelines to ensure each incident report is coded properly, per state guidelines.

I. Complete NIBRS review for approved incident reports.

J. Complete Teletype forms for FCIC/NCIC entries, removals, and purges.

K. Become familiar with Silver Alert, Amber Alert, Purple Alert, and other Officer Safety alerts.

L. Ability to learn the Vigilant LPR Program in order to enter tags for deputies and detectives as needed.

M. Ability to learn and become familiar with Florida State Statutes.

N. Ability to learn Marsy’s Law Requirements.

O. Ability to be proficient in the CAD system.

P. Maintain a clean working environment.

Q. Assist deputies, detectives, and other employees of the agency with STAR related functions.

R. Perform other related duties, as assigned, including modified schedule or temporary re-assignment during declared emergency or activations, as determined by the Sheriff.

Job Prerequisites

High school diploma or GED.
Transcribe a minimum of 45 words per minute accurately.
Proficiency in English grammar, spelling and punctuation.
Ability to follow instructions with a minimum amount of supervision.
Possess normal sight and hearing abilities.
Ability to organize own work.
Ability to perform general office skills.
Ability to handle confidential matters without compromising confidentiality.
Ability to work harmoniously with all office personnel.

Job Requirements

Obtain working knowledge of NIBRS and computer codes.
Obtain basic knowledge of criminal and civil law sufficient to perform required duties.

Working Conditions

Normal office environment. Frequent interruptions. May be subject to verbal abuse.

ADA

Physical and dexterity requirements. Requires light work that involves walking or standing, exerting up to twenty (20) pounds of force on recurring basis:
Requires the ability to sit at a desk and view a display screen for extended periods of time, the ability to lift, carry, push, or pull items up to ten (10) pounds; routine keyboarding operations.

Environmental Hazards

This job risks exposure to office related dust, fumes, and odors.

Sensory Requirements

This job requires normal visual acuity and field of vision, hearing and speaking.

Equal Opportunity

The Office of the Sheriff is an Equal Opportunity Employer. ADA requires the Office of the Sheriff to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Nothing in this job description prevents management from assigning different or additional duties or modifying the job description at any time.

Veterans' Preference

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

All documentation is due by the close of the vacancy announcement.

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