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Customer Service Rep

Lead Customer Service Advisor & Shift Leader

Job in Ocala, Marion County, Florida, 34470, USA
Listing for: Pep Boys
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading automotive service provider in Ocala, Florida, seeks a Customer Service Lead to enhance customer experience and lead service center operations. The ideal candidate will have 3-5 years in the service industry, a valid driver's license, and strong customer service skills. This role includes mentoring staff, resolving complex issues, and managing store operations in the absence of management. Competitive hourly pay and benefits are offered, along with a commission structure.
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