Client Services Representative

Join Our Veterinary Team as a Receptionist!

Are you a friendly, organized, and compassionate individual with a love for animals? Do you enjoy helping people and providing excellent customer service in a fast-paced environment? If so, we have the perfect opportunity for you!

Position: Veterinary Receptionist
Full-Time

• Competitive Pay: Enjoy a competitive salary with room for growth and performance-based bonuses!
• Comprehensive Benefits Package: Health, dental, vision, and 401(k) with company match to ensure your health and future are well taken care of.
• Flexible
  
  Hours:
  
  We understand the importance of work-life balance—let’s find a schedule that works for you.
• Supportive Team: Be part of a team that values collaboration, respect, and communication. You’ll work with passionate people who are committed to providing excellent care.
• Training & Development: We believe in professional growth. Receive ongoing training and career advancement opportunities to help you reach your full potential.
• Pet Perks: Enjoy discounts on veterinary care and products for your own furry friends!

• Exceptional Communication
  
  Skills:
  
  You’ll be the first point of contact for clients, so a friendly, professional, and empathetic attitude is essential.
• Customer Service
  
  Experience:
  
  Experience in customer service or front desk roles is preferred, ideally in a veterinary or medical setting.
• Organized & Detail-Oriented: You’ll juggle appointments, phone calls, and records—organization and multitasking are key!
• Team Player: You’ll work alongside a dedicated team of veterinary professionals, so collaboration and a positive attitude are crucial.
• Passion for Animals & People: A love for animals and the desire to help pet owners is at the heart of what we do.

• Greet clients and their pets with warmth and compassion, creating a welcoming environment.
• Manage phone calls, schedule appointments, and check-in/check-out clients.
• Assist with patient records, update information, and process payments.
• Maintain a clean and organized front desk and waiting area.
• Work closely with our veterinary team to ensure smooth clinic operations.
• Provide clients with information regarding services, treatments, and care instructions.

Are You Ready to Make a Difference? If you have the skills to provide outstanding customer service and are passionate about making a positive impact on both pets and their owners, we want to hear from you!

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.