Onsite Representative Lead

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional Onsite Representative Lead to join our team as the leading supply chain solutions business in the aerospace industry. Customers are at the heart of our business.

The Onsite Representative Lead is accountable for representing Incora Aircraft at customer production sites, interacting and coordinating directly with the Customer Administrator and on‑site functional area managers to maintain and replenish customer supply bins. The role provides an on‑site presence and liaison to monitor stock levels, resolve issues, and expedite critical needs in support of customer requirements. This position monitors all processes, procedures, and functions for accuracy and efficiency.

• Mentor and lead a team.
• Demonstrate self‑starter and self‑motivated initiative.
• Excellent organizational and time‑management skills.
• Clear and accurate data entry and documentation skills.
• Strong follow‑through and perseverance to handle multiple tasks simultaneously.
• Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Detailed‑oriented and capable of performing in‑depth research, if required.
• Cross‑train in multiple critical areas of the department.
• Competency working with integrated data systems, Microsoft Office Suite, Outlook, and intermediate to advanced Word and Excel (including spreadsheet formulas, data import and export).
• Open to schedule demands and changes per customer needs.
• Travel as required between customer sites and maintain reliable personal transportation and a company‑approved driving record.

• High school diploma; some college or college degree preferred.
• Minimum of one year of JIT, VMI, or 3PO experience within the aerospace industry.
• Excellent, proven customer service and interaction skills with direct customer and supplier contact.
• Demonstrated ability to serve as a liaison and as a trained, reliable company representative with positive results.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint); experience using Copilot or other AI productivity tools.
• Passion for Incora’s values and a commitment to exceeding customer expectations.
• Values include Courage (take ownership), Collaboration (share knowledge), Commitment (meet customer expectations in a timely manner), and Community (value our shared world).

Incora offers a comprehensive benefits package, including:

• Competitive salary.
• 8 paid holidays with 2 additional floating holidays for all full‑time employees.
• 2 weeks paid parental leave.
• Up to 80 hours of vacation per year for full‑time non‑exempt employees, increasing with length of service.
• Separate sick time.
• Generous discount portal exclusive to Incora employees.
• Group life insurance at 1× salary, STD, and LTD.
• 401(k) plan with company match.

Incora is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to perform the essential functions of the role, please contact Human Resources at